Entrepreneurial leader with a track record of building and scaling startups across logistics, tech, and workforce platforms. Experienced in business development, strategic consulting, and product implementation — with a strong focus on solving complex problems and driving growth. Comfortable leading sales conversations, managing cross-functional teams, and launching systems from the ground up. Adept at navigating both early-stage environments and operational turnarounds, with a hands-on, results-driven approach.
Overview
8
8
years of professional experience
Work History
Head of Operations & Systems
Shortline Moving Solutions
Winnipeg, Canada
09.2024 - Current
Implemented new software and trained team to stabilize operations.
Managed daily company operations, including dispatch, warehousing, account management, and customer service.
Collaborated with ownership to shape overall operational strategy.
Oversaw operating budget for dispatch and logistics; forecasted labor needs and negotiated carrier contracts.
Designed and launched a custom dispatch web app using React, Next.js, and Xero API to streamline bookings, scheduling, and invoicing.
Eliminated manual entry bottlenecks and reduced overtime overruns through app implementation.
Led recurring KPI reviews with ownership, emphasizing job throughput and customer experience.
Monitored equipment-return compliance to ensure operational efficiency.
Digital Strategy Consultant
Rilesa A/S
06.2019 - 12.2023
Company Overview: Remote (Denmark → North America)
Planned and executed the company's North-American market entry, delivering a full market analysis and phased go-to-market roadmap.
Directed a complete re-brand and bilingual WordPress website launch, creating a modern identity and digital presence for English- and Danish-speaking audiences.
Established initial Canadian and U.S. sales channels and negotiated distributor agreements, laying the foundation for regional revenue growth.
Produced product sheets, pricing tools and a sales deck used by the executive team during their introductory roadshow.
Remote (Denmark → North America)
Co-Founder
Pivot Furniture Technologies
Saskatoon, Canada
06.2019 - 12.2023
Led Pivot Furniture, overseeing various operational aspects including product development, team management, and strategic growth initiatives.
Managed a team of 75+ employees, supervising manufacturing, prototyping, operations, and logistics.
Spearheaded a $15+ million project to develop a prototype and manufacturing facility, showcasing strong leadership and project management skills.
Innovated and implemented process technology, significantly enhancing operational efficiency and boosting customer satisfaction metrics.
Coordinated operations, overseeing deliveries and warehouse activities, ensuring optimal workflow and efficiency.
Conducted data analysis to drive informed product strategies, implementing innovative methods to reduce operational costs and lead times.
Managed multi-city inventory, optimizing stock levels and logistical operations for improved efficiency.
Engaged in successful fundraising activities, collaborating with venture capitalists to secure funding and support strategic growth initiatives.
Successfully managed human resources responsibilities for a significant portion of the company, handling HR functions for half of the organization for several years.
Account Manager
SkipTheDishes
Winnipeg, Canada
05.2017 - 06.2019
Managed accounts for restaurants across multiple regions, focusing on increasing sales and revenue.
Played a pivotal role as part of a small team that successfully launched SkipTheDishes services in Quebec, contributing to market expansion and company growth.
Tackled and efficiently managed an average of 500 Zendesk tickets daily, ensuring prompt resolution and customer satisfaction.
Cultivated and maintained strong relationships with restaurant partners, fostering business growth and securing exclusive partnerships.
Analyzed market trends and competition, offering valuable insights and recommendations for improved market positioning to partner restaurants.
Collaborated with cross-functional teams to introduce new initiatives and features that positively impacted partner restaurants.