Salim Ahmed
Saskatoon,SK
Summary
Dynamic professional with a robust background at Mercantile Bank PLC., specializing in credit risk analysis and IT systems management. Excelled in enhancing loan approval processes and IT security, demonstrating exceptional strategic planning and communication skills. Achieved significant improvements in operational efficiency and customer satisfaction, showcasing innovation and community relations acumen.
Overview
12
12
years of professional experience
Work History
Officer & Credit In-Charge
Mercantile Bank PLC.
10.2021 - 02.2024
- Create credit scoring models to predict risks
- Approve or reject loan requests, based on credibility and potential revenues and losses
- Calculate and set interest rates
- Negotiate loan terms with clients
- Monitor payments
- Maintain records of loan applications
- Follow up with clients to manage debt settlements and loan renewals
- Ensure all lending procedures comply with regulations
Customer Service Officer
Mercantile Bank PLC.
10.2016 - 09.2021
- Performed account opening and Voucher maintenance.
- Performed on the remittance desk.
- Performed all the duties on the desks of Accounts, Recovery, General Banking, & Bangladesh Bank Clearing House etc.
- Other special arrangement apart from the above as and when required.
IT Officer
Mercantile Bank PLC.
05.2012 - 09.2016
- Install and configure computer operating systems and applications.
- Monitor and maintain computer systems and networks.
- Troubleshoot systems and branch network problems, diagnosing and solving hardware and software faults.
- Administering Network Workstations.
- Administering & designing LANs, WANs internet/intranet networks.
- Firewall administration Responsibility for branch IT security.
- Provided exceptional IT support for staff members, resulting in increased productivity.
Education
Bachelor of Science - Electronics And Telecommunication Engineering
Metropolitan University
Sylhet,Bangladesh01.2011
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Community Relations
- Report Preparation
- Information Verification
- Communicating technical information to non-technical personnel
- Investigation leadership
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Timeline
Officer & Credit In-Charge
Mercantile Bank PLC.
10.2021 - 02.2024
Customer Service Officer
Mercantile Bank PLC.
10.2016 - 09.2021
IT Officer
Mercantile Bank PLC.
05.2012 - 09.2016
Bachelor of Science - Electronics And Telecommunication Engineering
Metropolitan University
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