Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Salika Dookhoo

Brampton

Summary

Dynamic Merchandising Team Supervisor with a proven track record at Autoplanet, adept in strategic planning and vendor negotiations. Excelled in implementing marketing strategies and fostering a positive work culture, leading to significant improvements in inventory management and customer engagement. Skilled in Photoshop and Excel, my approach has consistently enhanced team performance and operational efficiency.

Overview

19
19
years of professional experience

Work History

Merchandising Team Supervisor

Autoplanet
04.2015 - Current
  • create, oversee and implement merchandising strategies.
  • manage a team of marketing, merchandising and lot attendant professionals to ensure that all deadlines, inventory and showroom requirements are met in a timely matter.
  • Tracking inventory movement and systematically introducing promotions, sales, price changes, etc.
  • Identifying trends and monitoring supply and demand.
  • Collaborating with the marketing department to brainstorm new projects, campaigns, and business ideas.
  • Interpreting sales reports and providing guidance on how to improve figures and customer engagement in store and online.
  • strategically organize vehicles based on price, features, age in inventory and demand in the indoor and outdoor showroom
  • market and merchandise vehicles online as soon as they are in our inventory along with daily audits for accuracy
  • coordinated and executed various events in store and in public event spaces
  • create work shift schedules for marketing and lot attendants along with ensuring timecards are completed and approved.
  • interview potential new hires
  • work and execute with numerous vendors for brand merchandising. (uniforms/promotional give away/indoor and outdoor signs etc.)



Customer Service/Dispatch

United Parcel Services, UPS
03.2006 - 04.2015
  • Maintained open communication channels with management, providing regular updates on driver and customer complaints and resolutions.
  • Improved customer retention rates by providing exceptional support and timely assistance to clients.
  • Daily reports for management on each driver delivery and return numbers, customer complaints, number of packages delivered/missed, etc.
  • worked with a team to ensure all pick ups were dispatched in a timely manner to drivers.

Education

Dental Assistant Level 1 & 2

Cdi College
Brampton, ON
01-2008

High School Diploma -

Central Peel Secondary School
32 Kennedy Rd North
06-2006

Skills

  • Strategic Planner
  • Data-Driven Merchandise Planning
  • Vendor Negotiation Skills
  • Implementing Marketing Strategies
  • Prioritization and Scheduling
  • Proficient in High-Stress Environments
  • Cultivate Positive Work Culture
  • Supportive Team Collaborator
  • Effective at Embracing Change
  • Experience with programs such as Photoshop, Autotrader (onesource), Microsoft works an Excel

Languages

English
Native or Bilingual
Hindi
Professional Working

Timeline

Merchandising Team Supervisor

Autoplanet
04.2015 - Current

Customer Service/Dispatch

United Parcel Services, UPS
03.2006 - 04.2015

Dental Assistant Level 1 & 2

Cdi College

High School Diploma -

Central Peel Secondary School

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Salika Dookhoo