Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Saliha Asif

Guelph,ON

Summary

Compassionate Personal Support Worker with extensive experience at Sienna Senior Living, skilled in mobility assistance and emotional support. Proven ability to enhance resident well-being through attentive care and effective communication. Committed to maintaining safety and dignity while fostering trust-based relationships, ensuring a nurturing environment for elderly clients.

Overview

6
6
years of professional experience

Work History

Personal Support Worker

Sienna Senior Living
03.2025 - 06.2025
  • Assisted residents with daily living activities to enhance comfort and well-being
  • Administered medications according to care plans, ensuring adherence to protocols
  • Supported mobility and physical transfers, promoting independence among residents
  • Collaborated with healthcare teams to address residents' needs and concerns
  • Maintained cleanliness and organization of living spaces to promote a safe environment
  • Documented resident progress and changes in condition for accurate care reporting
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Customer Service Representative

McDonald's Restaurant
02.2022 - 08.2023
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Utilized CRM software to track customer interactions and ensure timely follow-up on issues.
  • Assisted in onboarding new team members by providing training on products and customer service protocols.
  • Maintained product knowledge to effectively educate customers on features and benefits.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Participated in training programs to enhance product knowledge and customer service skills.

Personal Support Worker

Umar Hospital
09.2019 - 10.2021
  • Followed safety procedures and infection control measures to ensure resident health
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Documented vitals, behaviors, and medications in client medical records.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.

Education

Personal Support Worker

Canadian Institute of Management And Technology
Mississauga, ON
07-2025

Master of Arts - Business Administration

BAHAUDDIN Zakiraya University
Multan, PAKISTAN
02-2015

Bachelor of Arts - Commerce

Punjab University
Lahore, PAKISTAN
02-2012

Skills

  • Mobility assistance
  • Personal hygiene assistance
  • Emotional support
  • Compassionate care
  • Nutrition support
  • Elderly care

Languages

English
Professional Working
Urdu
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Personal Support Worker

Sienna Senior Living
03.2025 - 06.2025

Customer Service Representative

McDonald's Restaurant
02.2022 - 08.2023

Personal Support Worker

Umar Hospital
09.2019 - 10.2021

Personal Support Worker

Canadian Institute of Management And Technology

Master of Arts - Business Administration

BAHAUDDIN Zakiraya University

Bachelor of Arts - Commerce

Punjab University

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Saliha Asif