Saliha Asif
Guelph,ON
Summary
Compassionate Personal Support Worker with extensive experience at Sienna Senior Living, skilled in mobility assistance and emotional support. Proven ability to enhance resident well-being through attentive care and effective communication. Committed to maintaining safety and dignity while fostering trust-based relationships, ensuring a nurturing environment for elderly clients.
Overview
6
6
years of professional experience
Work History
Personal Support Worker
Sienna Senior Living
Elmira, ON
03.2025 - 06.2025
- Assisted residents with daily living activities to enhance comfort and well-being
- Administered medications according to care plans, ensuring adherence to protocols
- Supported mobility and physical transfers, promoting independence among residents
- Collaborated with healthcare teams to address residents' needs and concerns
- Maintained cleanliness and organization of living spaces to promote a safe environment
- Documented resident progress and changes in condition for accurate care reporting
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Customer Service Representative
McDonald's Restaurant
Guelph, ON
02.2022 - 08.2023
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Utilized CRM software to track customer interactions and ensure timely follow-up on issues.
- Assisted in onboarding new team members by providing training on products and customer service protocols.
- Maintained product knowledge to effectively educate customers on features and benefits.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in training programs to enhance product knowledge and customer service skills.
Personal Support Worker
Umar Hospital
Lahore, Pakistan
09.2019 - 10.2021
- Followed safety procedures and infection control measures to ensure resident health
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Documented vitals, behaviors, and medications in client medical records.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
Education
Personal Support Worker
Canadian Institute of Management And Technology
Mississauga, ON07-2025
Master of Arts - Business Administration
BAHAUDDIN Zakiraya University
Multan, PAKISTAN02-2015
Bachelor of Arts - Commerce
Punjab University
Lahore, PAKISTAN02-2012
Skills
- Mobility assistance
- Personal hygiene assistance
- Emotional support
- Compassionate care
- Nutrition support
- Elderly care
Languages
English
Professional Working
Urdu
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
Personal Support Worker
Sienna Senior Living
03.2025 - 06.2025
Customer Service Representative
McDonald's Restaurant
02.2022 - 08.2023
Personal Support Worker
Umar Hospital
09.2019 - 10.2021
Personal Support Worker
Canadian Institute of Management And Technology
Master of Arts - Business Administration
BAHAUDDIN Zakiraya University
Bachelor of Arts - Commerce
Punjab University