Saleh Ibrahim
London,ON
Summary
Professional sales expert prepared to bring extensive experience in driving revenue and building customer loyalty. Known for focus on team collaboration and delivering results. Reliable and adaptable, ready to meet changing business needs with strong interpersonal and analytical skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
01.2020 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Facilities Specialist
YMCA
10.2018 - 01.2020
- Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
- Maintained accurate records of all building systems, equipment warranties, and maintenance schedules to facilitate effective asset management practices.
- Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
- Contributed to the development of long-term strategic plans for facilities growth and improvement through data analysis and forecasting trends in organizational needs.
- Served as liaison between facilities department and other internal stakeholders, promoting open communication channels to resolve any conflicts quickly and effectively.
Sales Advisor
Toys"R"Us
10.2017 - 10.2018
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Education
Bachelor of Arts - Social Justice And Peace Studies
Western University
London, ON04-2026
Bachelor of Arts - Disability Studies
Western University
London, ON04-2026
Professional Pilot Program - Flight School
St. Thomas Flight Centre
St. Thomas, ON04-2026
Ontario College Diploma - General Arts And Science
Fanshawe College
London Ontario04-2021
Ontario College Certificate - General Arts And Science
Fanshawe College
London, ON04-2019
Skills
- Prioritization and Scheduling
- Welcoming Personality
- Strong Attention to Detail
- Financial Asset Oversight
- Effective Team Collaboration
- Service Excellence
- Task Management Skills
- Strong Communication Skills
- Customer Support Expertise
- Extensive Sales Background
- Effective Relationship Management
- Sales Coordination
Languages
English
Arabic
Affiliations
- Air Cadets [Flight Sergeant]
Interests
- I have a passion for photography and editing photos
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Getting involved in local advocacy groups to promote positive change in the community
- Learning new cooking techniques and expanding my culinary skills
- Volunteering for community initiatives to give back to local communities and make a positive impact
Timeline
Barista
Starbucks
01.2020 - Current
Facilities Specialist
YMCA
10.2018 - 01.2020
Sales Advisor
Toys"R"Us
10.2017 - 10.2018
Bachelor of Arts - Social Justice And Peace Studies
Western University
Bachelor of Arts - Disability Studies
Western University
Professional Pilot Program - Flight School
St. Thomas Flight Centre
Ontario College Diploma - General Arts And Science
Fanshawe College
Ontario College Certificate - General Arts And Science
Fanshawe College
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