Technology-inclined and possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions.
Overview
5
5
years of professional experience
Work History
Automotive Service Technician
Xpresslube
10.2015 - 01.2021
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Education
Bachelor of Science - Information And Communication Technology
University of Calgary
Calgary, AB
04.2020
Skills
Communication and documentation skills
People skills (for dealing with customers in problem situations)
Mechanical aptitude
Logical and critical thinking ability
Problem-solving skills
The ability to work alone and with others
Diagnostic Tools
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Automotive Service Technician
Xpresslube
10.2015 - 01.2021
Bachelor of Science - Information And Communication Technology