Saleena Haile
Winnipeg,Manitoba
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Box Office Cashier
Dave Barber Cinematheque
04.2022 - Current
- My responsibility as a box officer cashier is to provide customers with special information regarding chosen shows or upcoming releases
- Moreover, I am also responsible for maintaining the work area and keeping the cash register organized
- I am also responsible for keeping customers informed of deals or discounts and calculate the amount of cash owned against tickets bought and processed refunds and exchanges in accordance with company policy.
Sales Associate
Urban Outfitters
08.2021 - 04.2022
- My responsibility as a sales associate was to greet customers when they walked in and provide great customer service while on the sales floor
- I was also responsible for monitoring and guiding customers in the fitting room while answering the phone and attending to the needs of the customer.
- Moreover, I assisted customers with their transactions by guiding them to the checkout and ensuring they received great service while inside the store by delivering energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Bachelor of Arts (Hons) - Political Science With A Minor in Gender Studies
University of Manitoba
Winnipeg, MB09.2024
Skills
- Cash Register Operation
- Complaint Resolution
- Cooperative Attitude
- Trilingual; Ability to speak and write English, Arabic and Tigrinya
- High level of responsibility and fast learning traits
- Proper time management and punctuality
- Ability to organize and prioritize tasks under pressure
- Friendly, personable and eager to take on new challenges
- Provides appropriate personal care to clients with special needs
Volunteering
· Volunteered as a Pre-Calculus tutor at Glenlawn Collegiate. 09/2015-06/2018
· Volunteered as an English tutor for Syrian refugees in an after-school program and assisted in getting them familiar with the Canadian school curriculum. 09/2021-06/2022
· Volunteered as a private tutor at the University Of Manitoba to first-year Political science students to support them in improving their writing skills. 09/2020-05/2021
Achievement
· Recipient of two Peaceful Village scholarships during the last two high school academic years.
References
Nic Kaneski;
Box Office Supervisor,
· (204)-801-1750
Omid Moterassed,
Projectionist and Programmer at Dave Barber Cinematheque
(431)- 557-0429
Bryce Offenberger.
Instructor at the University of Manitoba,
(204)-474-9733
Timeline
Box Office Cashier
Dave Barber Cinematheque
04.2022 - Current
Sales Associate
Urban Outfitters
08.2021 - 04.2022
Bachelor of Arts (Hons) - Political Science With A Minor in Gender Studies
University of Manitoba
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