Dedicated and customer-focused team player with international experience in sales and customer service. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
5
5
years of professional experience
Work History
Parcel Sorter
GigHound Wearhouse
07.2024 - 10.2024
Minimized package damage by carefully handling fragile items during the sorting process.
Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
Assisted in training new employees on proper sorting techniques, contributing to a more efficient workforce.
Conducted quality checks on sorted parcels before dispatching them for delivery, ensuring customer satisfaction through accurate deliveries.
Addressed customer inquiries regarding parcel status with professionalism and accuracy, maintaining excellent customer satisfaction rates.
Assisted in maintaining accurate records of parcel sorting activities, providing reliable data for management to analyze and make informed decisions.
Utilized barcode scanners for accurate tracking and updating of parcel information in the database.
Sales Associate
Urban Outfitters, Inc.
05.2023 - 01.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Solved customer challenges by offering relevant products and services.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cashier
Walmart
06.2021 - 02.2023
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Food Service Worker
Burger King
09.2020 - 03.2021
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.