Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

SALAM SAADE

Sackville

Summary

My expertise spans effective communication, strategic marketing, project management, and building strong relationships, proven through diverse roles from Private first class in the Armed Forces to Accounting Manager in the NGO. With a solid leadership, account management, and business development background, I bring a comprehensive skill set and hands-on experience fostering growth and driving efficiency in challenging environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Manager

McDonald's
06.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Volunteer

Magma
05.2024 - Current
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Maintained clean, neat, and operational facilities to serve program needs.

Assistant

Style by SIWAR Studio
03.2024 - 06.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Crew Member

McDonald's
05.2023 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Private

LEBANESE ARMED FORCES
05.2018 - 04.2023
  • Followed orders and completed assigned tasks
  • Maintained military equipment
  • Participated in Training and Drills
  • Upheld military standards and discipline
  • Supported unit operations.

Accounting Manager & Relationship Management Professional

NGO Merei Charitable Association
12.2021 - 03.2023
  • Supervised the implementation of the services provided by the Association during projects
  • Organized data and documents related to the activity
  • Prepared monthly reports on activities
  • Handled meetings with staff every week to discuss challenges and findings
  • Coordinated with all the municipalities' presidents in North Lebanon and the Mayors to work on the projects.

Education

Level 5 - English Language

Magma
Moncton, NB

License Business with Management -

Arab Open University
Tripoli, Lebanon
06.2022

BT-3 / Accounting -

Sheikh KHALIL Hussein Institute
AMIOUN, Lebanon
07.2017

Skills

  • Microsoft Office
  • Etiquette
  • Trello (Project Management Software)
  • Project Management
  • Written and Spoken Communication
  • Account Management
  • Relationship Management
  • Work Ethic
  • Teamwork
  • Communications
  • Problem-Solving
  • Interpersonal Skills
  • Positive attitude
  • Being a Team Player

Accomplishments

    Honored For The Year 2023

    " Most Promising Person Of The Year 2023 "

    From Mcdonald's

Languages

English
French
Arabic

Timeline

Manager

McDonald's
06.2024 - Current

Volunteer

Magma
05.2024 - Current

Assistant

Style by SIWAR Studio
03.2024 - 06.2024

Crew Member

McDonald's
05.2023 - 06.2024

Accounting Manager & Relationship Management Professional

NGO Merei Charitable Association
12.2021 - 03.2023

Private

LEBANESE ARMED FORCES
05.2018 - 04.2023

Level 5 - English Language

Magma

License Business with Management -

Arab Open University

BT-3 / Accounting -

Sheikh KHALIL Hussein Institute

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SALAM SAADE