‏salam Awwad

• Handled customer inquiries and resolved issues to enhance satisfaction
• Communicated effectively with team members and clients to facilitate collaboration

Took responsibility for tasks ensuring completion and accountability

• Processed customer payments at cash register in retail setting.
• Maintained clean, organized checkout area and front counter.
• Helped customers find specific products, answered questions, and offered product advice.
• Issued receipts, refunds, credits or change due to customers.
• Answered customer questions and provided store information.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Conducted price checks for special orders or discounts as requested by customers.
• Discounted purchases by scanning and redeeming coupons.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Used suggestive selling techniques to promote add-on sales.
• Resolved customer complaints professionally in accordance with company policy.

• Supervised children during two-month family assignment.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Prepared meals and snacks for daily childcare routines.
• Organized playtime, crafts, and age-appropriate activities.
• Assisted with bedtime, bathing, and dressing routines.
• Monitored safety during indoor and outdoor play.
• Monitored children's safety and well-being to prevent accidents and falls.
• Comforted children and managed daily emotional needs.
• Responsibly watched children while parents were out.
• Remaining alert at all times while caring for multiple children simultaneously.
• Communicated updates with parents about behavior and needs.
• Communicated with parents about daily activities and any concerning behaviors.
• Establishing trust through consistent communication with both parents and kids.
• Engaging in age-appropriate activities like reading stories or playing games.
• Maintained clean childcare spaces and toy areas.
• Greeting parents upon arrival home from work and providing updates on the day's events.