Salah-Uddin Almuzaini
Mississauga,ON
Summary
Experienced professional with four years of combined outbound and inbound call expertise. Proficient in delivering exceptional customer service, resolving inquiries, and building rapport. Skilled in various communication channels to ensure high levels of customer satisfaction. Committed to providing positive experiences through strong interpersonal and problem-solving abilities
Overview
4
4
years of professional experience
Work History
Customer Service (Outbound)
Zain Telecommunication
07.2021 - 09.2024
- In my current role, I excel in outbound sales and marketing within a dynamic team environment, consistently driving profit and achieving incentives
- Collaborating closely with my team, I leverage strategic marketing initiatives and effective sales techniques to reach and exceed our profit targets
- Through proactive outreach and engaging marketing campaigns, I contribute to the growth of our customer base while securing lucrative incentives for myself and my colleagues
- My dedication and results-oriented approach have positioned me for advancement opportunities, and I eagerly anticipate further promotions as I continue to deliver outstanding performance
Customer Service (Outbound)
STC Telecommunication
01.2021 - 07.2021
- Cultivated seven months of dedicated experience in sales with a primary focus on driving profitability and achieving incentives
- Demonstrated proficiency in identifying and capitalizing on sales opportunities, effectively communicating product benefits, and closing deals to meet and exceed targets
- Leveraged strategic sales techniques to maximize revenue generation while maintaining a strong customer-centric approach
- Committed to continuous improvement and adapting strategies to optimize results, ultimately contributing to the success of the team and organization
Education
Business Administration -
ARAB OPEN UNIVERSITY
Kuwait01.2020
HIGH SCHOOL - Business Administration Accounting
ALSAIF SCHOOL
Kuwait06.2014
Skills
- Outbound sales techniques
- Effective communication
- Negotiation
- Relationship-building
- Identifying opportunities
- Overcoming objections
- Sales cycle navigation
- Prospecting
- Closing deals
- Customer-centric mindset
- Service delivery
- Exceeding targets
- Driving revenue growth
- Team player
- Organizational objectives
Languages
Arabic
Native or Bilingual
English
Limited Working
Personal Information
- Date of Birth: 03/23/97
- Nationality: Palestinian
Timeline
Customer Service (Outbound)
Zain Telecommunication
07.2021 - 09.2024
Customer Service (Outbound)
STC Telecommunication
01.2021 - 07.2021
Business Administration -
ARAB OPEN UNIVERSITY
HIGH SCHOOL - Business Administration Accounting
ALSAIF SCHOOL
Similar Profiles
ABDELRAOUF IBRAHIMABDELRAOUF IBRAHIM
Call Centre agent at Zain Telecommunication CompanyCall Centre agent at Zain Telecommunication Company
Waad AliWaad Ali
Customer Service Representative at Zain Telecommunication Company ,SudanCustomer Service Representative at Zain Telecommunication Company ,Sudan
RAZA BALA ABD ALBAGI TAHARAZA BALA ABD ALBAGI TAHA
Specialist at Sudani Telecommunication CoSpecialist at Sudani Telecommunication Co