SALAH MURAD
Edmonton,Canada
Summary
Directed project management and business analysis initiatives, leveraging 24 years of diverse experience in digital technologies, IT, medical devices, and sales & marketing.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Sales Consultant
Konto Furniture
Canada
03.2024 - Current
- Identify customer needs and recommend suitable furniture, accessories, and bedding solutions.
- Build strong customer relationships, resulting in increased sales conversion rates.
- Deliver personalized shopping experiences while maintaining a high standard of service.
Safety Business Analyst / Project Manager
United Safety Ltd.
Canada
04.2022 - 02.2024
- Led safety project implementations, including change and communication management.
- Developed occupational safety goals and monitored performance metrics.
- Evaluated program effectiveness through incident tracking and reporting.
Sales Consultant
Ashley HomeStore Furniture
Canada
01.2019 - 03.2022
- Provided tailored sales consultations to meet customers’ furnishing needs.
- Consistently exceeded sales targets and earned repeat customer business.
- Demonstrated strong interpersonal and negotiation skills.
Senior Project Manager (Freelancer)
IT & Medical Devices Projects
Canada
11.2017 - 11.2018
- Managed freelance digital and medical technology projects from concept to delivery.
- Coordinated with stakeholders to define requirements and manage budgets.
- Delivered customized IT and healthcare solutions on-time and within scope.
Project Manager / Service Team Leader
Care & Planning for Hospitals
Saudi Arabia
01.2013 - 01.2016
- Led a team of 32 engineers delivering IT and dental/medical equipment solutions.
- Implemented projects in hospitals, dental colleges, and biomedical maintenance.
- Produced project documentation, financial impact analyses, and status reports.
- Managed multi-phase projects with executive-level stakeholder engagement.
Enterprise Projects Manager
Al-Faisaliah Medical Systems (PHILIPS Equipment)
Saudi Arabia
01.2008 - 01.2013
- Assigned and managed large and small teams of engineers for projects offering Information Technology and medical equipment, software, and hardware solutions to customers.
- Represented Philips as their sole agent in the Middle East.
- Managed their projects dealing with medical equipment including IT Radiology iSite PACS, Cardiology Xcelera PACS, Dictation System, Patients Monitors and Central Stations.
- Successfully closed several older projects satisfying frustrated customers and bringing several millions of dollars to the company.
IT Department Manager
Jordanian Electricity of Power Co. (JEPCO)
Jordan
04.1990 - 03.2008
- Directed all IT operations, managing infrastructure, help desk support, system upgrades, and IT service delivery.
- Led enterprise-wide IT initiatives and digital transformation efforts to streamline internal processes.
- Established and enforced IT governance policies, security procedures, and data protection standards.
- Supervised IT staff, providing leadership, mentorship, and ongoing training.
- Oversaw IT budgeting, vendor management, and software/hardware acquisition Implemented and maintained reliable disaster recovery and business continuity strategies.
Education
Bachelor of Arts - Marketing & Accounting
Al-Neelain University
Sudan08.2002
High School Diploma - Computer Programming & Systems Analysis
Intermediate University College
Jordan06.1989
Skills
Project Planning & Execution
Business Analysis & Process Improvement
Medical & IT Device Implementation
Sales & Marketing Strategy
Risk & Change Management
Cross-functional Team Leadership
Client & Vendor Relations
Occupational Health & Safety Compliance
Certification
- PMP & PMI Courses, CAPM Certification
- ITIL Foundation, MS Project Management
- Change Management & Business Process Analysis
- Sales & Marketing Training
- Visual Basic, Oracle Forms/Reports & RDBMS
- CSO Safety Certificate, CSTS-09, H2S Alive, First Aid
- Microsoft Office Suite: Word, Excel, PowerPoint, Visio
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Sales Consultant
Konto Furniture
03.2024 - Current
Safety Business Analyst / Project Manager
United Safety Ltd.
04.2022 - 02.2024
Sales Consultant
Ashley HomeStore Furniture
01.2019 - 03.2022
Senior Project Manager (Freelancer)
IT & Medical Devices Projects
11.2017 - 11.2018
Project Manager / Service Team Leader
Care & Planning for Hospitals
01.2013 - 01.2016
Enterprise Projects Manager
Al-Faisaliah Medical Systems (PHILIPS Equipment)
01.2008 - 01.2013
IT Department Manager
Jordanian Electricity of Power Co. (JEPCO)
04.1990 - 03.2008
Bachelor of Arts - Marketing & Accounting
Al-Neelain University
High School Diploma - Computer Programming & Systems Analysis
Intermediate University College