Sakurako FUJI
Vancouver,BC
Summary
Thoughtful idealist striving to positively impact others PROFILE Warm, idealistic, creative and social person Versatile and insightful to achieve any goals Bring sincerity and integrity to jobs in sales, customer service, marketing Exceptional collaboration skill. Motivated retail customer service associate with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Cheerful restaurant server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Server
Nagahama Ramen Oita
02.2022 - 06.2022
- Memorized orders and accurately delivered them to customers in a timely manner
- Managed a section (60-80 people) of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings and repeat customers
- Cultivated warm relationships with regular customers.
- Cleaned the shop after work
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service Associate
The Body Shop, Store
03.2021 - 02.2022
- Established strong relationships with clients to repeatedly exceed sales targets
- Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked as a cashier
Education
Bachelor of Arts - International Management
Ritsumeikan Asia Pacific University
Oita, Japan03.2025
Certificate - Professional Customer Service
VanWest College
Vancouver, BC02.2024
Skills
- Abilities and Certifications
- Table Monitoring and Turnover
- Retail Metrics and Goals
- Bill Computation
- Product and Service Sales
- Customer Assistance
- Merchandise Recommendations
- POS System Operations
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
Accomplishments
- Certifications: Serving It Right
Certification
Serving It Right
Language
Japanese (Native) / English (Business Specific Proficient)
Timeline
Restaurant Server
Nagahama Ramen Oita
02.2022 - 06.2022
Customer Service Associate
The Body Shop, Store
03.2021 - 02.2022
Bachelor of Arts - International Management
Ritsumeikan Asia Pacific University
Certificate - Professional Customer Service
VanWest College
Serving It Right
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