Sakshi Verma
Lower Sackville,NS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Boston Pizza (Line Cook)
Puneet Bhullar
Lower Sackville, NS
01.2022 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Wendy's (Sandwich Artist)
Jan Muhammad
Toronto, ON
06.2020 - 11.2021
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Worked well in a team setting, providing support and guidance.
S&P Data, (Customer Service Associate)
Anthony
Toronto, Ontario
09.2018 - 04.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
- Developed and actualized customer service initiatives to decrease wait times.
- Did cross-selling and up-selling of products and services- contributed to the financial objectives of the client.
- Worked for one of the largest telecom service providers in the U.S. and addressed customers' concerns and queries about their network services, billing, and troubleshooting devices.
CARRY TELECOM
Andrew
Toronto, Ontario
04.2018 - 08.2018
- Performed sales and assist customers in placing orders for telecom services/products (modems,wifi,etc.) while ensuring complete privacy of their personal and financial details.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Consistently performed at an optimal level on all the metrics while meeting deadlines and customer experience.
Education
High School Diploma -
Lambton College of Applied Arts And Technology
Toronto, ONSkills
Strong interpersonal, communication and organizational skills
Expert in resolving conflict, taking accountability to provide impeccable customer service
Strong ability to work in a computerized environment and to multi-task simultaneously
Exceptional communication, collaboration, relationship-building, and intercultural skills
Computer skills: MS Office (Word, Powerpoint); Languages: English, Punjabi and Hindi
Certification
Standard First Aid CPR 'C'
Availability: Full-time
Availability: Full-time
Reference: YOGINIBEN PRAJAPATI
Timeline
Boston Pizza (Line Cook)
Puneet Bhullar
01.2022 - Current
Wendy's (Sandwich Artist)
Jan Muhammad
06.2020 - 11.2021
S&P Data, (Customer Service Associate)
Anthony
09.2018 - 04.2020
CARRY TELECOM
Andrew
04.2018 - 08.2018
High School Diploma -
Lambton College of Applied Arts And Technology