Summary
Overview
Work History
Education
Skills
Timeline
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Sakshi Suthar

Hamilton

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

DMART-Super market
01.2022 - 01.2025
  • Worked as an Sales Associate at DMART-Super market, Mumbai- India(2022-2025)
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Part time Subject Trainer

Our Lady of Remedy
01.2021 - 01.2022
  • Worked as an Part time Subject Trainer at Our Lady of remedy at Mumbai- India (2021-2022)
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Revolutionized safety training, significantly reducing workplace accidents.
  • Promoted culture of continuous improvement by initiating regular training feedback loops.
  • Led cross-functional team to update training curricula, keeping pace with industry changes.

Education

Bachelor's - Supply Chain Management

Mohawk College

Bachelors - Commerce

Mumbai University

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Teamwork and collaboration
  • Cash handling

Timeline

Sales Associate

DMART-Super market
01.2022 - 01.2025

Part time Subject Trainer

Our Lady of Remedy
01.2021 - 01.2022

Bachelors - Commerce

Mumbai University

Bachelor's - Supply Chain Management

Mohawk College

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Sakshi Suthar