Summary
Overview
Work History
Education
Skills
Languages
Statusincanada
Personal Information
Educationandqualification
Training
Timeline
Generic

SAKSHI SINGH

Calgary,AB

Summary

Seeking Managerial assignment in Business Administration / Facilities Management / Administrative Assistance / Secretarial Activities with a growth oriented organization.

Post-graduate with a dynamic professional with over 11 years of rich experience in Business Administration, Hospitality, Customer Relations, and Facilities Management. Proficient in improving and standardizing policies, processes and procedures related to Customer Relationship, Business administration / facility management.

Overview

12
12
years of professional experience

Work History

Administration Assistant

Stampede Calgary
01.2024 - 10.2024
  • Coordinating all employee on boarding formalities with a broad overview
  • Implementing working recruitment policy
  • Answering the electronics enquiries
  • Compiling data, making the reports
  • Making reports using Microsoft including data entry by using the(Outlook) Team meeting software
  • Creating the time cards, name tags and accreditation pass
  • Maintaining the other office administration task
  • Coordinating seminars, events, conferences
  • Handling the phone calls and emails of the management & Vendors

Customer support/Administrative Assistant

Staples Canada
01.2023 - 01.2024
  • Verifying Purchase orders and work orders
  • Monitoring billing and material receiving status
  • Managing the updating on invoices received and day to day data entry into the system by using excel, word
  • Keeping the record as well as other system database related to shipments and inventory management
  • Handling Billing and Return process
  • Updating the status of product calling online customers and follow-up with shipping and logistics
  • Informing customers about order status invoices, contract balances and other information needed to execute the sales
  • Handling the basic issues and problems under direct supervision, while escalating more Complex issues to appropriate staff
  • Working on AS400 software
  • Filing all the receiving related documents in a proper filing management
  • Monitoring the upcoming emails and revert on time

Administration Assistant

Impulse International Private Limited
06.2015 - 08.2022
  • Greet and meet the visitors
  • Handled the multi lines phone calls
  • Solved the queries via email & telephone
  • Provided office support-ordering stationary, office supplies and maintaining office equipment and stock & Inventory management
  • Entering customer related data into Excel and Google Drive spreadsheets
  • Managing the meeting room and Calender Management
  • Ensured the smooth operation of the office by overseeing all facilities task to maintain an organized and efficient work environment
  • Managed billing & Accounting related task
  • Handling travel calendar itinerary of the management & email account
  • Directly worked with director's and Management
  • Preparing confidential reports and data in a system
  • Preparing minutes of meeting
  • Handling front office and EPBX
  • Planning and executing office events within the given period of time
  • Scheduling and setting of meeting, checking and writing emails, drafting correspondence, document editing, and research
  • Filter emails, highlight urgent correspondence and print attachments
  • Coordinate travel arrangements, including transportation and lodging

Customer Relation Executive

T&T Motors Mercedes-Benz Ltd.
02.2013 - 11.2014
  • Coordinate with MB India Sales team for sharing information related to MIS
  • Share Daily Sales report to MB India
  • Handling Front Desk Activities as well as Tele calls
  • Assist the customer in the process of product selection
  • Follow-up with MB India for monthly sales schemes any queries related to scheme etc
  • Coordinate with Marketing & MB India team for new per-motions or Advertisement or Events
  • Advertisement effective report
  • Taking care of the Showroom up-keeping and Admin work
  • Send training nominations to MB India and maintain record of the same
  • Competition sales report
  • Enquiry report for the month
  • Feed and update customer’s information in the system
  • Network and communicate at all levels with both internal and external customers where necessary
  • Understand the Automotive market (car brands, types and models)
  • Conversion Report (Suspect>Prospect>Test drive>Orders>Retails)
  • Their delight to all external & internal customers

Education

Executive Master Program - Business Administration

IIBM

Bachelor of Arts -

Delhi University

Sr.Secondary -

C.B.S.E Board

Secondary -

C.B.S.E Board

Skills

  • Executive Business Administration(HR)
  • Microsoft office (Word, Excel, Outlook)
  • Compensation and Benefits
  • Calender Management
  • Client Relationship / Vendor Management & Procurement
  • Event Management
  • Facilities Management
  • Organization Management
  • Customer support
  • Travel Management
  • Inventory Management
  • Vendor Management
  • Billing & Accounting

Languages

English
Native or Bilingual

Statusincanada

Permanent Residency

Personal Information

  • Date of Birth: 03/25/90
  • Marital Status: Married

Educationandqualification

  • Executive Master Program in Business Administration, IIBM
  • Bachelor of Arts, Delhi University
  • Certified Microsoft Office 365
  • Certified Microsoft Excel
  • Certified Microsoft PowerPoint
  • Sr. Secondary, C.B.S.E Board
  • Secondary, C.B.S.E Board

Training

First Aid & CPR Certification

Timeline

Administration Assistant

Stampede Calgary
01.2024 - 10.2024

Customer support/Administrative Assistant

Staples Canada
01.2023 - 01.2024

Administration Assistant

Impulse International Private Limited
06.2015 - 08.2022

Customer Relation Executive

T&T Motors Mercedes-Benz Ltd.
02.2013 - 11.2014

Executive Master Program - Business Administration

IIBM

Bachelor of Arts -

Delhi University

Sr.Secondary -

C.B.S.E Board

Secondary -

C.B.S.E Board

Similar Profiles

CREATE PROFILE
SAKSHI SINGH