Sakshi Sharma
Surrey
Summary
Proven success in optimizing groups and individual performances. Capable of leading the work in fast pace environment. Willing to relocate anywhere. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
7
7
years of professional experience
Work History
Team Lead
VK Delivery and Moving Services LTD
2022.02 - Current
- Processing and filing invoices
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Checked status of orders and back-ordered products to coordinate efficient shipments.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Overseeing office supplies and services, including restocking supplies, relocating employees to new areas, setting up desks and equipment for new hires, arranging parking permits for employees, or creating important office forms
- Aiding correspondence for the office, such as emails, letters, packages, and phone calls
- Updating of office records and databases that contain personnel, financial, and office data
- Ensuring availability to help colleagues and employees where necessary.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
Building Maintenance Supervisor
Nutech Facility Services Ltd.
2020.06 - 2022.02
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Trained and mentored new staff on cleaning and safety protocols.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
Office Administrative Assistant
International Institute For Technical Education
2017.08 - 2019.10
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
office executive
HIS Coaching Center
2017.06 - 2018.12
- Answered phone calls and directed inquiries to appropriate staff members.
- Prepared letters, memos, faxes, forms and interagency communication.
- Coordinated deliveries of supplies and materials to proper recipients.
- Maintained client files and spreadsheets with office management software.
Education
post graduation diploma certificate in Supply Chain Management -
St. Lawrence
Vancouver, BC12.2023
post graduation diploma certificate in International Business Management -
St. Lawrence
Vancouver, BC12.2020
Bachelor's Degree in computer science -
Panjab University
Chandigarh, Chandigarh04.2017
Skills
- Microsoft Office
- Problem solving
- Critical thinking
- Good communication
- Teamwork
- Responsible
- Creative
- Schedule Management
- Production Monitoring
- Performance Monitoring
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Team Lead
VK Delivery and Moving Services LTD
2022.02 - Current
Building Maintenance Supervisor
Nutech Facility Services Ltd.
2020.06 - 2022.02
Office Administrative Assistant
International Institute For Technical Education
2017.08 - 2019.10
office executive
HIS Coaching Center
2017.06 - 2018.12
post graduation diploma certificate in Supply Chain Management -
St. Lawrence
post graduation diploma certificate in International Business Management -
St. Lawrence
Bachelor's Degree in computer science -
Panjab University
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