Shivam Verma
Surrey,BC
Summary
Highly qualified Housekeeping Supervisor offers 4 years of hospitality experience—hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations supporting all guest needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Carhop Server
Whitespot Restaurant
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
Security Guard
Potential Security
04.2023 - Current
- Enhanced overall security by conducting thorough patrols and monitoring premises on call.
Security Guard
SSR Security Service
05.2023 - 03.2024
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Crew Member
Wendy's
08.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
Housekeeping Supervisor
Gobindgarh Club
09.2020 - 07.2022
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Managed laundry sorting, washing, drying, and ironing.
Housekeeping Manager
Crown Plaza Hotel
06.2018 - 07.2020
- Enhanced guest satisfaction by maintaining a high standard of cleanliness and orderliness in all hotel areas.
- Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
Education
Bachelor of Science - Airlines, Tourism & Hospitality Management
Chandigarh University
India, Punjab05.2018
High School Diploma -
Jain Memorial School
India, Punjab03.2015
High School Diploma -
St. Farid Public School
India, Punjab03.2013
Skills
- First Aid Certified
- Time Management
- Customer Service
- Department coordination
- Staff Scheduling
Certification
- Security Guard License - [2 Feb 2023 - 2 Feb 2025]
- First Aid/ CPR/AED - [9 May 2023 - 9 May 2025]
Timeline
Security Guard
SSR Security Service
05.2023 - 03.2024
Security Guard
Potential Security
04.2023 - Current
Server/Carhop Server
Whitespot Restaurant
02.2023 - Current
Crew Member
Wendy's
08.2022 - 05.2023
Housekeeping Supervisor
Gobindgarh Club
09.2020 - 07.2022
Housekeeping Manager
Crown Plaza Hotel
06.2018 - 07.2020
Bachelor of Science - Airlines, Tourism & Hospitality Management
Chandigarh University
High School Diploma -
Jain Memorial School
High School Diploma -
St. Farid Public School
- Security Guard License - [2 Feb 2023 - 2 Feb 2025]
- First Aid/ CPR/AED - [9 May 2023 - 9 May 2025]
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