To work with an organization that offers professional growth while being resourceful, innovative, flexible and where I can effectively perform with full of efforts & responsibilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Vishal Mega Mart
10.2023 - 11.2023
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.