Sakshi Pillay
Toronto,Canada
Summary
Results-oriented professional experienced in Human Resources, Talent Acquisition, and Financial Services. Expertise in recruitment lifecycle management, stakeholder engagement, credit analysis, and regulatory compliance. REMIC-certified with a focus on lending products, loan administration, and risk mitigation to enhance hiring efficiency and compliance practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Easyfinancial Services
Toronto, Canada
08.2024 - Current
- Provide personalized financial solutions by assessing clients' financial profiles, credit history, and lending eligibility.
- Process and review loan applications while ensuring compliance with regulatory requirements and internal lending policies.
- Collaborated with underwriting teams to expedite loan approvals and uphold risk assessment guidelines.
- Managed collection strategies for delinquent accounts, enhancing repayment rates and reducing credit risk exposure.
- Conducted document verification while maintaining accurate customer records in CRM systems and internal databases.
- Maintain strict compliance with privacy regulations, financial policies, and documentation standards.
Human Resources Assistant and Wine Merchant
Wine Rack
Toronto, Canada
03.2022 - 08.2024
- Coordinated HR functions, including recruitment, onboarding, scheduling, and HRIS data management using Workday to enhance operational efficiency.
- Designed and delivered onboarding and training programs for 50+ employees, improving new hire engagement and retention.
- Led a team of 10+ employees, strengthening performance management practices and improving customer satisfaction from 80% to 95%.
- Managed workforce scheduling and payroll documentation to streamline staffing operations.
- Implemented employee engagement initiatives and internal training programs to boost workforce productivity.
Assistant Manager, Talent Acquisition COE
Axis Bank, Ltd.
Mumbai, India
06.2019 - 12.2021
- Managed end-to-end recruitment for banking roles, including sourcing, interviewing, salary negotiations, onboarding, and background verification for 500+ hires.
- Partnered with HR leadership to streamline hiring pipelines, reducing time-to-fill by 80% and improving offer acceptance rates.
- Developed campus recruitment and internal mobility programs, strengthening talent pipelines and supporting workforce planning.
- Conducted onboarding and training sessions for 250+ employees, enhancing early performance and integration.
- Standardized vendor documentation and coordinated recruitment efforts with 100+ external vendors, ensuring compliance and enhancing process efficiency.
- Resolved 75% of internal audit gaps, ensuring adherence to regulatory and labor compliance requirements.
Education
Brand Management Graduate Certificate -
Seneca College
Toronto, Canada08-2023
Human Resource Management Graduate Certificate -
Seneca College
Toronto, Canada08-2022
Executive Development Program in Talent Management Certificate -
XLRI
India10-2021
Bachelor of Commerce - Banking & Insurance
University of Mumbai
India05-2019
Skills
- Credit Analysis and Loan Processing
- Consumer Lending Expertise
- Regulatory Compliance
- Customer Account Management
- Client relations
- Workforce analytics
- Risk Management
- HRIS (Workday, UKG)
- Salesforce CRM Microsoft Office Suite
- Talent Acquisition & Recruitment
- Onboarding strategies
Certification
Mortgage Agent Level 1 License (REMIC) — Ontario
Timeline
Financial Services Representative
Easyfinancial Services
08.2024 - Current
Human Resources Assistant and Wine Merchant
Wine Rack
03.2022 - 08.2024
Assistant Manager, Talent Acquisition COE
Axis Bank, Ltd.
06.2019 - 12.2021
Brand Management Graduate Certificate -
Seneca College
Human Resource Management Graduate Certificate -
Seneca College
Executive Development Program in Talent Management Certificate -
XLRI
Bachelor of Commerce - Banking & Insurance
University of Mumbai