Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Sakshi Patel

Sakshi Patel

British Columbia,Canada

Summary

Customer-focused professional with a strong hospitality background and highly motivated individual seeking for an opportunity to provide world class service. My personal mission is to ensure the safety and comfort whilst maintaining the high quality service of the airline. Becoming a cabin crew with the most awarded airline in the world entails a responsibility of excelling and being resilient.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Westcost Liquor Company
Burnaby, BC Canada
08.2023 - Current
  • Deliver a premium liquor service, including recommending and serving beverages to customers.
  • Stay well-informed about the available liquor offerings, including wine, spirits, and other beverages.
  • Provide recommendations based on customers preferences and maintain a thorough understanding of any promotions or special selections.
  • Interact with customers in a professional and friendly manner. Address inquiries about liquor options, ingredients, and potential allergens.
  • Collaborate with the team to maintain a secure and comfortable environment for all customers.

Waitress & Bartender

JOEY Shipyards
Vancouver, BC
01.2023 - 07.2023
  • Took orders, prepared drinks, and served food with care.
  • Engaged with customers, ensuring a pleasant experience.
  • Collaborated with kitchen staff for timely order delivery.
  • Contributed to events and trained new team members.
  • Upheld safety and hygiene standards consistently.

Education

Bachelor of Hospitality Management -

Western Community College
British Columbia Canada
04-2025

Diploma in Maritime Catering And Hotel Management -

Maharashtra State Board of Technical Education
Mumbai, India
08-2021

Skills

  • Confidently handle customer concerns
  • Outstanding time management and
    prioritization
  • Excellent communication skills
  • Keen attention to detail
  • Cultural sensitivity and diversity awareness

Certification

  • Certificate of Serving it right
  • Certificate of F&Bsim User Training from Russell Partnership technology.
  • Certificate of CARE Level 1: Primary Concern by Not 9 to 5 for workplace mental health.
  • Certification of Air Hostess Training from frankfinn Institute

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Punjabi
Professional

Timeline

Customer Service Representative

Westcost Liquor Company
08.2023 - Current

Waitress & Bartender

JOEY Shipyards
01.2023 - 07.2023

Bachelor of Hospitality Management -

Western Community College

Diploma in Maritime Catering And Hotel Management -

Maharashtra State Board of Technical Education
Sakshi Patel