Sakshi Malik
Summary
Dynamic professional with extensive experience as a Receptionist at Bombay Mahal, excelling in organization and time management. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in data entry and adept at resolving customer issues, ensuring a seamless experience for clients.
Overview
2
2
years of professional experience
Work History
Receptionist
Bombay Mahal
01.2025 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Dispatcher
GRD Transport
06.2024 - 01.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Receptionist
Abhiruchi
09.2023 - 06.2024
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
High School Diploma -
Beta College of Business And Technology
Ontario05-2023
Business Administration
New Castle College of Business And Technology
Ontario09-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Attention to detail
Languages
English
Timeline
Receptionist
Bombay Mahal
01.2025 - 04.2025
Dispatcher
GRD Transport
06.2024 - 01.2025
Receptionist
Abhiruchi
09.2023 - 06.2024
High School Diploma -
Beta College of Business And Technology
Business Administration
New Castle College of Business And Technology
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