Sakshi Kumar
Toronto,Canada
Summary
Experienced professional skilled in analyzing data to drive business strategy, improving processes, and managing change initiatives. Adept at providing operational support, ensuring regulatory compliance, and building strong stakeholder relationships to optimize organizational performance. Proven ability to deliver actionable insights and lead teams in achieving business goals.
Overview
7
7
years of professional experience
Work History
Senior Associate - Investment Operations
Bank of Montreal
08.2023 - Current
- Led data analysis and reporting initiatives, producing actionable insights through regular and ad-hoc reports and dashboards for internal stakeholders.
- Managed and supported change management initiatives, collaborating with cross-functional teams to implement tools and streamline processes.
- Executed service requests, transactions, and queries while ensuring compliance with SLAs, regulatory requirements, and risk controls.
- Collaborated effectively with cross-functional teams to provide accurate, timely solutions to internal business needs and issues.
- Resolved operational challenges by analyzing data, recommending solutions, and working with relevant departments to implement improvements.
- Played a key role in tool development and process optimization, ensuring data accuracy and operational efficiency.
- Mentored junior staff and provided ongoing support in troubleshooting issues and improving team performance.
Service Specialist
Bank of Montreal
Toronto
02.2023 - 07.2023
- Managed a range of administrative tasks to support smooth operations, including organizing and maintaining financial documents and data.
- Processed service requests, new account setups, and transactions within SLAs, ensuring compliance with internal policies.
- Coordinated data gathering across internal departments to support budget forecasting and financial reporting using tools such as CFM, Livelink, and RIS software.
- Collaborated with internal teams to analyze data, resolve operational issues, and provide recommendations for improved efficiency.
- Contributed to internal process improvements by analyzing data and identifying areas for operational optimization.
- Maintained an organized filing system and ensured that internal processes were efficient and in line with company standards.
Logical Access Analyst
Bank of Montreal
Toronto
09.2022 - 01.2023
- Managed Logical Access Requests (user IDs, password resets, account activations) while ensuring compliance with internal security policies and regulatory requirements.
- Worked with the team to implement and enhance access management workflows and internal systems.
- Ensured proper approvals and security controls for all access requests, managing account deactivation for users who left or transferred roles.
- Provided internal technical support, diagnosing and resolving issues related to user access and ensuring that internal teams were able to work efficiently.
- Documented all access requests and tracked progress using detailed internal systems, ensuring all records were accurate and up-to-date.
- Coordinated and maintained manual access records, supporting both internal audits and operational efficiency.
Technical Service Engineer
KDS Services Pvt. Ltd
New Delhi, India
08.2021 - 12.2021
- Led data analysis and reporting efforts to identify and resolve quality discrepancies related to assembly and electrical systems, ensuring compliance with company standards.
- Investigated recurring quality issues and provided corrective action plans to resolve discrepancies and improve performance.
- Ensured that quality products conformed to both internal standards and regulatory requirements.
- Worked closely with internal project teams to identify risks and proactively mitigate issues that could delay project timelines or affect product quality.
- Provided operational and project support, including managing project timelines, tracking progress, and ensuring alignment with business goals.
Graduate Engineer
Bureau of Indian Standards
New Delhi, India
08.2018 - 07.2021
- Coordinated large-scale industry events and facilitated collaboration with internal stakeholders to align on industry trends, standards, and regulations.
- Worked alongside the engineering team to ensure that quality standards were met, focusing on manufacturing processes and product error proofing.
- Conducted quality assessments and created business documentation to support process improvement and align with ECCC Quality Standards.
- Collaborated with Quality Engineers and QA teams to ensure the implementation of comprehensive processes for quality measurement and adherence to industry standards.
- Acted as a liaison between various internal teams to align on project efforts, identify potential issues, and ensure successful outcomes.
Systems Engineer
Infosys Ltd.
Mysore, India
10.2017 - 02.2018
- Developed software solutions by translating business requirements into functional code using Python and C++, ensuring that internal systems were robust and efficient.
- Worked in an Agile environment to contribute to all phases of the SDLC, ensuring the timely delivery of high-quality software products.
- Troubleshot and improved existing applications, identifying performance bottlenecks and implementing fixes to enhance system efficiency.
- Collaborated with project managers and engineering teams to ensure that software met internal specifications, and facilitated smooth deployment and post-deployment support.
- Contributed to system optimizations and ongoing maintenance to ensure the longevity and efficiency of deployed software.
Education
Project Management- Graduate Certificate -
Centennial College
Toronto, Ontario08.2022
Bachelor of Technology - Electronics & Communication Engineering
Guru Tegh Bahadur Institute of Technology
New Delhi, India08.2017
Skills
- Microsoft Office Suite
- CFM
- DBMS
- Agile methodologies
- Portfolio Management & Financial Planning
- Investment Strategy & Wealth Management
- Business Development & Networking
- Data Analysis & Reporting
- Risk Management & Regulatory Compliance
- Team Training & Leadership
- Problem-solving
- Teamwork
- Staff training
- Administration strength
- Team leadership
- Investment analytical systems
Timeline
Senior Associate - Investment Operations
Bank of Montreal
08.2023 - Current
Service Specialist
Bank of Montreal
02.2023 - 07.2023
Logical Access Analyst
Bank of Montreal
09.2022 - 01.2023
Technical Service Engineer
KDS Services Pvt. Ltd
08.2021 - 12.2021
Graduate Engineer
Bureau of Indian Standards
08.2018 - 07.2021
Systems Engineer
Infosys Ltd.
10.2017 - 02.2018
Project Management- Graduate Certificate -
Centennial College
Bachelor of Technology - Electronics & Communication Engineering
Guru Tegh Bahadur Institute of Technology
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