Healthcare Professional with experience as Patient Coordinator, Physician Assistant, Pharmacy Assistant, and Medical Summarizer Analyst. Proficient in Excel, Accuro EMR, Remote Patient Monitoring Devices, Caregiving & Patient Management.
Work History
Capstone Project
PHYSIOMED PHYSIOTHERAPY CLINIC
London, ON
05.2024 - 08.2024
Worked in a group of 5 individuals with different healthcare backgrounds and different skills to do a capstone project on physiotherapy clinic
Identified key issues by looking at Staffing constraints, Operational constraints, Engagement and Marketing prospects, growth constraints, and financial aspects
Did Internal Analysis of the clinic by using tools like SWOT analysis and McKinsey 7-S Framework
Carried out External Analysis using PESTEL and Porter's five forces
Developed a decision criteria to propose potential solutions and give recommendations
Developed a report and conducted meetings with the client to make recommendations based on our findings.
Problem Solver, Associate and Ambassador
AMAZON
St. Thomas, ON
10.2023 - 05.2024
Managed missing, damaged or untraceable shipments by processing their path history and tracking their source
CPT chasing - made sure that priority orders are dispatched on time
Correcting orders that have damaged or missing items, overage items, and hazmat issues
Worked on amazon's data applications for tracking metrics and shipments
Trained new associates in various areas of outbound department as an ambassador.
Pharmacy Assistant
SWASTIK PHARMACY
Ghaziabad, India
09.2022 - 11.2022
Processed orders based on doctor's prescriptions after checking their authenticity
Handled billing, invoice system, and tracked inventory
Answered phone calls, emails, and customer inquiries in a professional manner.
Senior Medical Summarizer Analyst
INNODATA
New Jersey, United States - Remote
02.2022 - 08.2022
Reviewed and Summarized information from patient files using Physician statements, Lab reports, Medical exams, Allergies, and Patient history
Extracted useful information and entered it into Citrix software to sort and analyze it
Followed HIPPA guidelines to protect anonymity and confidentiality of patients
Created Electronic Medical Records (EMR) using scanned documents of Paper-Based Medical Records.