Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sakshi Goyal

Surrey,BC

Summary

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Specialize in team leadership, conflict resolution, and operational oversight. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.

Overview

5
5
years of professional experience

Work History

Supervisor

Michael kors
Tsawwassen, BC
12.2022 - Current
  • Tracked progress on projects and provided timely feedback to staff members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Created new strategies for improving customer service standards within the organization.

Cashier Assistant

Winners and Homesense
Burnaby, British Columbia
04.2022 - 01.2024
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Issued receipts, refunds, credits or change due to customers.

Banking Advisor

Capital Small Finance Bank
Punjab, India
02.2019 - 01.2022
  • Built relationships with customers by providing excellent customer service.
  • Analyzed customer's financial situations to determine the best options for meeting their needs.
  • Responded promptly to customer complaints by resolving issues efficiently and effectively.
  • Managed client portfolios by monitoring performance and making recommendations based on market conditions and individual circumstances.
  • Participated in training sessions to stay up-to-date on changes in banking policies and procedures.

Education

Post-Baccaleurate Diploma - Human Resource Management

Kwantlen Polytechnic University
Surrey, BC
02-2024

Bachelors - Business Administration

Guru Nanak Dev University
Amritsar, India
10-2021

Skills

  • Business Development
  • Excellent problem solving and customer service
  • Operations Management
  • Strategic Planning
  • Inventory Control
  • Excellent public speaking, presentation, and negotiation skills
  • Exceptionally organized, flexible, and punctual
  • Complex Problem-Solving
  • Employee Motivation
  • Fluent in MS Word, Excel, and PowerPoint
  • Sense of Ownership and Positive Attitude
  • Building strong relations across multiple departments

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Supervisor

Michael kors
12.2022 - Current

Cashier Assistant

Winners and Homesense
04.2022 - 01.2024

Banking Advisor

Capital Small Finance Bank
02.2019 - 01.2022

Post-Baccaleurate Diploma - Human Resource Management

Kwantlen Polytechnic University

Bachelors - Business Administration

Guru Nanak Dev University

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Sakshi Goyal