Sakshi Gauttam
Brampton,Ontario
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2
2
years of professional experience
Work History
Manager
Bluenotes
05.2023 - 10.2023
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Team Leader
Mcdonalds Canada
04.2022 - 05.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Head Cashier
Shoppers Drug Mart
11.2021 - 04.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Education
Advanced Diploma in Marketing Management -
Seneca College of Applied Arts And Technology
North York, ON01.2023
Advanced Diploma in International Business Management -
Seneca College of Applied Arts And Technology
North York, ON01.2022
BCOM HONORS -
DAV College Chandigarh
01.2020
Skills
- Team Leadership
- Project Management
- Sales and Marketing
- Staff Management
- Customer Relationship Management
- Verbal and Written Communication
- Complex Problem-Solving
- Issue and Conflict Resolution
- Budget Controls
- Performance Tracking and Evaluations
- Cross-Functional Team Management
- Procedural Streamlining
- Managing Cash Register
- Key Performance Indicators (KPI)
- Time Management
- Productivity Performance
- Coaching and Mentoring
- Managing Multiple Tasks
- Reconciling Cash Drawers
- Shrinkage Prevention
Contact - Skills
- Verbal and Written Communication
- Leadership
- POS Transactions
- Shift Checklists
- Guest Satisfaction
- People Management
- Complex Problem-Solving
- Attention to Detail
- Client Support
- Analytical Thinking
- Cash Register Operations
- Leading Employees
- Teamwork and Collaboration
- Safety Processes
- Issue Resolution
- Key Performance Indicators (KPI)
- Account Management
- Staff Training
- Business Development
- Superior Interpersonal Skills
Timeline
Manager
Bluenotes
05.2023 - 10.2023
Team Leader
Mcdonalds Canada
04.2022 - 05.2023
Head Cashier
Shoppers Drug Mart
11.2021 - 04.2022
Advanced Diploma in Marketing Management -
Seneca College of Applied Arts And Technology
Advanced Diploma in International Business Management -
Seneca College of Applied Arts And Technology
BCOM HONORS -
DAV College Chandigarh
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