Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sakshi Gadhavi

Barrie,ON

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Bank Teller

TD Bank
Barrie, ON
02.2024 - Current
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Built and maintained client relationships through quality, personalized interactions.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Prepared official checks for customer and internal bank needs.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.

Collection & Loan Servicing Representative

Bill Gosling Outsourcing
Barrie, ON
10.2023 - 02.2024
  • Engage with customers on all inbound/outbound calls, and other channels of communication applicable and/ or support to update customer's account information.
  • Works with customers in an effort to satisfy any deficient balances.
  • Reviews, monitors, and engages with a high volume of customers per day.
  • Reviews delinquent accounts daily and maintains losses at or below established guidelines for assigned job duties.
  • Accurately documents all account activities and pertinent information to include, but not limited to, verifications and demographic changes.
  • Ensures compliance with client policies, procedures, safety, state and federal laws, regulations, and standards.
  • Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.

Representative Front Desk (CO-OP)

Georgian College Residence
Barrie, ON
08.2022 - 01.2023
  • Demonstrate a high degree of customer service
  • Be able to use Campus Living Centres computer software
  • Be able to handle cash and other forms of payments
  • Produce assigned front office reports and tasks
  • Communicate pertinent information between staff
  • Know how to handle phone calls with patience and decorum
  • Understanding of building departments, including maintenance and housekeeping.

Administrative Assistant Dealer (CO-OP)

Wolf Steel
Barrie, ON
09.2021 - 01.2022
  • Utilize various Customer Experience systems/applications
  • Complete ongoing report reviews and communicate results to Customer Experience Associates and Leaders as required
  • Proactively suggest valuable process/training improvements
  • General administrative tasks
  • The incumbent is responsible for reviewing customer data for Napoleon products i.e
  • Hearth, Grill, ls and HVAC (phone calls, emails, social media) in order to provide custom reports
  • The incumbent will be responsible for the extraction and interpretation of departmental performance data within Customer Experience applications supporting our current process
  • The incumbent will work with Customer Experience Team Members/Leaders to support key deliverables in the department
  • The incumbent will also be responsible for special projects as assigned by the Customer Experience Supervisor.

Education

Advanced Diploma - Business Administration

Georgian College of Applied Arts And Technology
Barrie, ON
08.2023

Skills

  • Loan Disbursement
  • Employment Verification
  • Data Collection
  • Mortgage Loan Processing
  • Personal Data Collection
  • Regulatory Compliance
  • Customer Account Review
  • Calculations Review
  • Collateral Value Checks
  • Customer Service
  • Deposit and Payment Collection
  • Microsoft Office
  • Problem-Solving
  • Financial Transactions
  • Account updating
  • Money Management
  • Money Transfer Systems

Timeline

Bank Teller

TD Bank
02.2024 - Current

Collection & Loan Servicing Representative

Bill Gosling Outsourcing
10.2023 - 02.2024

Representative Front Desk (CO-OP)

Georgian College Residence
08.2022 - 01.2023

Administrative Assistant Dealer (CO-OP)

Wolf Steel
09.2021 - 01.2022

Advanced Diploma - Business Administration

Georgian College of Applied Arts And Technology

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Sakshi Gadhavi