Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sakshi chotani

brampton,Ontario

Summary

Highly skilled and detail-oriented Finance professional with a strong background in financial advising, business development, sales operation. Proven track record of exceeding goals and delivering high client satisfaction. Seeking full-time role to use expertise and drive business profitability while becoming a valuable asset to the organization.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Danny Salon and Spa
12.2023 - 08.2024
  • Skilled in listening to clients, understanding their needs, and providing clear information about services, appointments, and salon products.
  • Experienced in using salon management software for appointment booking, client database management, and payment processing.
  • Experienced in handling cash transactions accurately, processing payments via credit/debit cards, and ensuring proper reconciliation at the end of the shift.
  • Deep understanding of salon treatments and retail products, with the ability to recommend appropriate services or items to clients.
  • Proven ability to promote additional services and products, contributing to increased salon revenue and enhanced client satisfaction.

Financial Service Representative

Cash4you
05.2023 - 11.2023
  • Answering inbound calls and creating a great customer experience by asking open-ended questions and actively listening to the customer's request
  • Advising clients on how to apply for loans and suggesting viable solutions to improve clients' financial statuses
  • Researching and Evaluating loan applicant's financial status, references, credit, and ability to repay
  • Completing and submitting credit card loan documentation to branch with recommendations for approval or rejection
  • Cultivating relationships with potential clients through outbound/inbound calls and providing tailored finance solutions while effectively cross-selling products and services
  • Reviewing and updating credit and loan files


Education

Post-graduate Diploma - Human Resources And Bussiness Management

Algoma University
Brampton, ON
08.2024

Bachelor's - Commerce And Business Administration

Kurukshetera University
Ambala ,India
07.2018

Skills

  • Money handling abilities
  • Time Management & Scheduling
  • Multitasking
  • Computer Proficiency
  • Sales and Upselling
  • Technical Proficiency
  • Empathy and Patience
  • Stock management
  • Customer Complaint Resolution

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

Danny Salon and Spa
12.2023 - 08.2024

Financial Service Representative

Cash4you
05.2023 - 11.2023

Post-graduate Diploma - Human Resources And Bussiness Management

Algoma University

Bachelor's - Commerce And Business Administration

Kurukshetera University

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Sakshi chotani