Saksham Mehta
Eastern Passage,NS
Summary
Dedicated and driven professional with a Diploma in Business Management. I possess exceptional customer service skills, which I have honed through hands-on experience in various roles. My ability to understand customer needs, coupled with my strong communication and problem-solving abilities, allows me to deliver excellent service consistently. I am committed to adding value to my team and continuously improving my skills to contribute effectively to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HOUSEKEEPER
Empire Facility Services
Vancouver, British Columbia
01.2022 - 07.2024
- Cleaned and sanitized surfaces, ensuring a hygienic environment in various facilities
- Vacuumed carpets and mopped floors to maintain cleanliness and appearance
- Dusted furniture and fixtures to remove dirt and debris
- Thoroughly cleaned and stocked restrooms with necessary supplies
- Managed waste disposal and restocked cleaning supplies as needed
- Promptly reported maintenance issues to ensure facility upkeep and safety.
TEAM LEADER
Mc Donalds
Vancouver, British Columbia
01.2022 - 07.2024
- Oversaw daily operations and ensured the delivery of high-quality customer service
- Led and motivated a team of crew members to meet and exceed performance targets
- Trained new employees on McDonald's policies, procedures, and service standards
- Managed shift schedules and delegated tasks to ensure efficient operations
- Handled customer inquiries and resolved complaints promptly and effectively
- Maintained cleanliness and safety standards in accordance with health regulations
- Implemented and upheld McDonald's brand standards to enhance customer experience.
WAREHOUSE ASSOCIATE
The Brick
Vancouver, British Columbia
01.2022 - 01.2023
- Packed and labeled furniture for shipment, ensuring all items were secure and correctly identified
- Assisted customers with inquiries and provided exceptional customer service both in-person and over the phone
- Assembled furniture pieces according to manufacturer instructions, ensuring quality and customer satisfaction
- Coordinated with the delivery team to schedule and confirm delivery appointments, ensuring timely service
- Maintained a clean and organized warehouse, adhering to safety standards and protocols.
Education
Diploma in Business Management -
LANGARA COLLEGE
01.2024
Secondary Schooling -
INNOCENT HEARTS SCHOOL
01.2020
Skills
- Sanitation Management
- Customer Service
- Inventory Control
- Order Fulfillment
- Facility Maintenance
- Critical Thinking
- Waste Management
- Attention to Detail
- Leadership
Certification
- Security License (BST)
- Class 5 Driver license
Timeline
HOUSEKEEPER
Empire Facility Services
01.2022 - 07.2024
TEAM LEADER
Mc Donalds
01.2022 - 07.2024
WAREHOUSE ASSOCIATE
The Brick
01.2022 - 01.2023
Diploma in Business Management -
LANGARA COLLEGE
Secondary Schooling -
INNOCENT HEARTS SCHOOL
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