Saksham Ahuja
Kamloops,BC
Summary
Hardworking and enthusiastic Cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Skip The Dishes and Doordash
08.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
1st Cook
Match Eatery & Public House, Cascades
04.2023 - Current
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Communicated closely with servers to fully understand special orders for customers.
- Trained and supervised cooking staff to expertly meet daily needs.
- Suggested actionable improvements to streamline training procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Liquor Store Supervisor
Mc Cracken Station Pub
04.2022 - 04.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Received payments by cash, credit and personal check and remitted correct change.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
Line Chef
Mc Cracken Station Pub
04.2022 - 03.2023
- Operated fryer and cooked meats on grill.
- Complied with sanitation and nutrition regulations and safety standards.
- Assisted head chef in preparing and serving food.
- Restocked food items throughout shift to provide head chef with proper ingredients for dishes.
Front End Supervisor
Motel 6
07.2021 - 04.2022
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Associate Sales Consultant
PolicyBazaar.com
03.2020 - 10.2020
- Developed strong customer relationships via online chats, cold calls, and effective leads management
- Overcame objections with effective product demonstrations and persuasive communication skills
- Brought in new customers continuously with excellent prospecting and lead generation skills
- Called on active and dormant accounts to offer new products and services.
Logistics Executive
Superior Services Advertising PVT LTD
06.2016 - 01.2020
- Monitor all logistics operations
- Overview inventory on a weekly basis
- Prepare and maintain delivery schedule
- Maintenance of the record
- Any other responsible duties like customer handling, telephone enquiries, and designing act which required by the management time to time.
Hub Service Agent
Fedex Express
03.2015 - 05.2016
- Time role overseeing the operation of the custom clearance and Hub
- Responds to telephone enquiries from internal & external customers requesting information or seeking help with problem resolution
- Supports operational service goals
- Performs defined functions that support the timely and effective processing of legally compliant customs, regulatory or financial transactions, adhering to policies, procedures and standards
- Performs related support duties, including support for other functions.
Education
PGDM - Marketing
Thompson River University
12.2022
BBA - Business Administration (Logistics Management
University of Petroleum And Energy Studies
05.2015
Skills
- Food Preparation and Safety
- Culinary Arts
- New Hire Training
- Effective Planner
- Critical Thinking
- Guest Satisfaction
- Purchasing and Receiving
- Food Plating and Presentation
- Servsafe Certified
- Time Management
- Customer Service
- Teamwork and Collaboration
Certification
- Serving it Right
- Food Safe - Level 1
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Delivery Driver
Skip The Dishes and Doordash
08.2023 - Current
1st Cook
Match Eatery & Public House, Cascades
04.2023 - Current
Liquor Store Supervisor
Mc Cracken Station Pub
04.2022 - 04.2023
Line Chef
Mc Cracken Station Pub
04.2022 - 03.2023
Front End Supervisor
Motel 6
07.2021 - 04.2022
Associate Sales Consultant
PolicyBazaar.com
03.2020 - 10.2020
Logistics Executive
Superior Services Advertising PVT LTD
06.2016 - 01.2020
Hub Service Agent
Fedex Express
03.2015 - 05.2016
BBA - Business Administration (Logistics Management
University of Petroleum And Energy Studies
PGDM - Marketing
Thompson River University
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