SAKOOLLUK JEEN WONGSA
Toronto,Ontario
Summary
Eager and emerging HR professional with a diverse skill set encompassing recruitment, administration, and adept employee relations. A proficient communicator and skilled multitasker experienced in the art of managing personnel files, generating comprehensive reports, executing talent acquisition strategies, and providing steadfast departmental support. Currently in pursuit of a stimulating HR Coordinator, driven by the enthusiasm to learn, contribute, and advance within a dynamic organizational environment. As an insightful HR Coordinator, I bring to the table a meticulous approach, focusing on details while actively participating in the HR team's endeavors, including staffing, meticulous record-keeping, and administering employee benefits. My capacity for strategic planning and goal-oriented organization allows me to achieve targeted results with minimal guidance. This stems from my dedication to continuously enhance my knowledge, fostering expertise in the specialized HR discipline assigned to my work activities and assigned projects.
Overview
6
6
years of professional experience
Work History
Human Resources Coordinator
WeFX
05.2023 - Current
- Transparently facilitated employee-HR interaction, promptly addressing concerns and creating supportive workplace atmosphere.
- Ensured rigorous adherence to labor laws and internal policies, fostering ethical and lawful workplace practices.
- Organized and managed various HR activities, enhancing team collaboration and engagement.
- Proficiently managed HRIS data, supporting informed decision-making and streamlined processes.
- Maintained accurate employee records, contributing to organizational efficiency and accessibility.
- Played key role in seamless onboarding and comprehensive performance evaluations.
- Assisted in recruitment processes, aiding candidate screening and coordination.
- Actively contributed to shaping interview policies for consistency and fairness.
Human Resources Administrator
WeFX
06.2022 - 05.2023
- Addressed employee inquiries, fostering a positive and supportive HR environment.
- Ensured compliance with labor laws, contributing to a legally sound workplace.
- Contributed to development and communication of effective HR policies and procedures.
- Managed HRIS data input and reporting, supporting informed decision-making.
- Coordinated productive HR meetings and events, enhancing team collaboration.
- Facilitated clear internal communication through well-prepared HR communications and notices.
- Streamlined processes for enhanced operational efficiency.
- Maintained meticulous and up-to-date employee records.
- Supported new hire onboarding with efficient documentation management.
Customer Service Representative
Twins Special
06.2020 - 03.2022
- Corresponded with clients about orders, promotions, exchanges and payments
- Responded to clients‘ questions and concerns promptly and professionally
- Translated on calls between Management and foreign parties with legal teams
- Coordinated with departments remotely to complete orders and issue invoices
- Managed client expectations and maintained large client relationships
Human Resources Intern
137 Pillars Suites, Residences Bangkok
05.2019 - 08.2019
- Helped with recruitment by posting job openings, screening candidates, scheduling interviews and conducting preliminary phone and in-person interviews
- Created, updated and filed confidential employee personnel records
- Assisted with planning and scheduling new hire orientation and training
- Assisted walk-in candidates with application procedures and assessed suitability
- Reviewed and followed up on references and criminal background checks
- Helped to plan Corporate Social Responsibility programs and employee events
- Relayed employee inquiries about benefits programs, holidays and bonus policies
- Compiled exit interview data and provided reports to management
Assistant Restaurant Manager
Yellow Ribbon Kitchen
06.2018 - 11.2018
- Oversaw restaurant opening and closing procedures including nightly cash-outs
- Trained staff in table service, food preparation, money handling and cleaning roles
- Ensured that uniforms and personal appearance of staff was clean and professional
- Welcomed guests, booked reservations, handled guest complaints and requests
- Upheld quality control and customer service policies to ensure customer satisfaction
Receptionist
B.S. Court Boutique Suites
07.2017 - 11.2017
- Greeted guests, performed check-in and check-out procedures
- Performed concierge duties and responded to guest requests
- Booked restaurant reservations, tours and transportation
- Coordinated with restaurant, housekeeping and security teams to satisfy guests
- Accepted payments, issued invoices, returned deposits and arranged airport taxis
Education
Completing Human Resource Management Certificate - Pursuing CHRP
University of Toronto School of Continuing Studies
Certificate Human Resource Management Essentials -
University of Toronto School of Continuing Studies
Toronto, ON2022
Bachelor of Arts - International Tourism Management
Bangkok University International
Bangkok Thailand2020
Skills
- Experienced in HR Administration and HR Coordinator
- Recruitment and Selection
- Ability to handle confidentiality information
- Interpersonal skills
- Proficient with computer systems including Word, Excel and HRIS
- Familiar with Canadian labor law
- Working towards obtaining CHRP
- Proficient in navigating intricate situations and adept at crafting innovative solutions
- Effective at interoffice and external stakeholder communication
- Able to multitask in busy workplaces
- Accurate Data Processing
- Analytical and Critical Thinking
- Organizational Skills
Timeline
Human Resources Coordinator
WeFX
05.2023 - Current
Human Resources Administrator
WeFX
06.2022 - 05.2023
Customer Service Representative
Twins Special
06.2020 - 03.2022
Human Resources Intern
137 Pillars Suites, Residences Bangkok
05.2019 - 08.2019
Assistant Restaurant Manager
Yellow Ribbon Kitchen
06.2018 - 11.2018
Receptionist
B.S. Court Boutique Suites
07.2017 - 11.2017
Completing Human Resource Management Certificate - Pursuing CHRP
University of Toronto School of Continuing Studies
Certificate Human Resource Management Essentials -
University of Toronto School of Continuing Studies
Bachelor of Arts - International Tourism Management
Bangkok University International
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