Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Reference
Timeline
Generic

Saketh Balmuri

65 Forest Manor Rd, Toronto,ON

Summary

Analytical professional with strong background in financial industry - Banking, Risk management. Highly motivated and detail-oriented professional seeking a challenging position that leverages my exposure to Canadian banking and Customer services businesses, along with my experience in finance and banking

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Circle K
03.2023 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Developed and managed relationships with customers to increase customer loyalty.
  • Processed customer orders and accurately handled payment transactions. Maintained accurate records of customer transactions for reporting purposes.
  • Utilized various software applications to process customer orders.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Branch Credit Manager

SMFG India Credit Company Limited
09.2021 - 08.2022
  • Originated, reviewed, processed, closed, and administered customer loan proposals. Developed and maintained relationships with local real estate agents.
  • Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity.
  • Connected with customers to provide assistance and collect feedback to optimize operations. Organized and updated schedules to optimize coverage for expected customer demands.
  • Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.

Credit Underwriter

IDFC First Bank
05.2017 - 04.2021
  • Created financial strategies to optimize portfolio performance and reduce risk.
  • Analyzed competitors and market trends to facilitate business growth.
  • Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.
  • Collaborated cross-functionally with sales, management and other departments to maintain effective operations.

Education

Post-Degree Certificate - Banking And Finance

Lambton College of Applied Arts And Technology
Toronto, ON
09.2024

MBA - Finance And Marketing

Universal Business School
Mumbai, India
10.2017

Skills

  • Work Planning and Prioritization
  • Proactive and Focused
  • Policy and Procedure Adherence
  • Analyze Financial Records
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Friendly, Positive Attitude
  • Finance and Accounting Oversight

Certification

CRISIL credit power certification - Credit Risk

Accomplishments

  • Dean's honor letter towards a GPA of 3.5 in the current graduate certificate program at Lambton
  • "Ace of the month" employee award for outstanding performance in 2018 & 2019

Additional Information

  • Full time availability

Reference

Vigitharan Vigneshabalan

Store Manager, Circle K

+1 (647) 633-4515

Timeline

Customer Service Cashier

Circle K
03.2023 - Current

Branch Credit Manager

SMFG India Credit Company Limited
09.2021 - 08.2022

Credit Underwriter

IDFC First Bank
05.2017 - 04.2021

Post-Degree Certificate - Banking And Finance

Lambton College of Applied Arts And Technology

MBA - Finance And Marketing

Universal Business School
Saketh Balmuri