Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Credit Management Officer
Royal Bank Of Canada, RBC
10.2020 - 09.2023
Work cross-functionally with sales, management and other departments to maintain effective operations.
Oversaw reporting, documentation and recordkeeping requirements for department.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Credit Management Officer
CBV Collection Services
06.2018 - 08.2020
Investigated and evaluated customers for creditworthiness and potential risk factors.
Devised collection recovery strategies to resolve customer issues and delinquent cases.
Developed strategies to expedite payments and customer resolutions.
Reviewed and analyzed loan procedures.
Negotiated settlements and payment terms with customers and delivered customized payment plans.
Collaborated with management to evaluate credit strategies and develop improvements.