SAJJAD NICKATEFEH

• Unloading trucks and receiving incoming products
• Maintaining a clean warehouse appearance for the members and arranging attractive displays of merchandise
• Rotating products and ensuring that expired or spoiled items were immediately removed
• Providing good customer service by helping members and answering queries
• Coordinating and managing the disposal of trash for a professional appearance
• Following product storage procedures and standards
• Updating and adding pricing signs and labels.

• Supervising and coordinating daily operations of the Front End department, ensuring efficient cashier performance and exceptional customer service delivery.
• Collaborating with the marketing team to implement promotional strategies and enhance member engagement, contributing to increased sales and member satisfaction.
• Providing proactive assistance to members, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
• Monitoring inventory levels using the inventory system, promptly updating members on product availability and facilitating special orders as needed.
• Training and mentoring cashier staff, fostering a cohesive team environment focused on productivity, accuracy, and customer-centric service delivery.
• Implementing and enforcing company policies and procedures to maintain operational integrity and compliance with safety standards.
• Conducting regular audits and quality checks to uphold merchandise presentation standards and optimize product visibility.
• Demonstrating strong leadership and problem-solving skills in resolving escalated member concerns and operational challenges.
• Collaborating with management to streamline processes, improve departmental efficiency, and optimize resource allocation for maximum productivity.
• Contributing to a positive work culture by fostering open communication, recognizing employee achievements, and promoting teamwork and mutual respect.

• Observing work of teaching staff to evaluate performance and recommend changes to strengthen teaching skills
• Selecting appropriate teaching tools and course materials
• Developing measurement tools to evaluate effectiveness of instruction or training interventions.

• Shaping and staging my lessons effectively based on the skill or language that I intend to teach
• Building rapport with my students and engaging them in the lessons
• Creating a positive environment for the learners where errors are tolerated, and they can generate and share their ideas
• Adapting materials to best suit learners' needs and profiles and positively influence their motivation.

• Managing Zoom meetings and using the services this platform provides effectively to create various interaction patterns
• Writing effective lesson plans and including detail on anticipated problems and solutions
• Designing student-centered lessons and scaffolding the language learning process
• Providing clear instructions, especially for elementary levels and asking CCQs and ICQs where relevant to make sure that students are on the right track.

• Building customer loyalty and retention by delivering excellent shopping experiences.
• Answering customer questions about products and services, helping locate merchandise, and promoting key items.
• Minimizing wait times for customers during peak hours, maintaining a high level of customer satisfaction.