Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Testimonials
Timeline
GeneralManager
Sajida (Maya) Pellegrini

Sajida (Maya) Pellegrini

Edmonton,AB

Summary

Dynamic professional with a proven track record in sales and customer service. Excelled in enhancing brand awareness and client satisfaction, leveraging expert persuasion techniques and effective sales strategies. Demonstrated ability to exceed sales targets and develop strong client relationships, showcasing both hard and soft skills in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Sales Advisor

Special Event Sales
06.2022 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.

Residential Realtor

Various Brokerages
02.2017 - Current
  • Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
  • Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
  • Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
  • Increased home sales through persuasion, negotiation, and closing prowess.
  • Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.

Business Development Specialist

PricewaterhouseCoopers
01.2014 - 03.2016
  • Increased client base by identifying new business opportunities and worked with Partners to develop these opportunities.
  • Used CRM to handle current portfolio and prospective leads.

CO-Owner

Modern Mama
04.2011 - 08.2013


  • Social Media Influencer in mompreneur business space
  • Created events for first time mothers while promoting local businesses and "mom" entrepreneurs
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Worked with the media to increase brand awareness and promote events by making appearances on local News and daytime talk shows.
  • Media Appearance CTV News Media Appearance http://www.youtube.com/watch?v=sXtvF11_LNU


Business Service Representative

Rogers Communications
02.2002 - 09.2008
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues for Top 100 Business clients in the wireless space.
  • Organized trade show participation, showcasing company offerings to prospective customers and generating leads.
  • Facilitated successful contract negotiations with clients, securing long-term agreements that benefited both parties.
  • Developed strong client relationships with effective communication and consistent followup.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and implement changes.

Education

Business Administration - Marketing

Northern Alberta Institute of Technology
Edmonton, AB

Skills

  • Brand Awareness
  • Building rapport
  • Objection handling
  • Sales Training
  • CRM proficiency
  • Pipeline Management
  • Relationship Building
  • Sales closing
  • Prospecting skills
  • Listing Presentation
  • Buyer Representation
  • Property Management
  • Local Area Knowledge
  • Property valuation
  • Open House Hosting
  • Document Preparation
  • Social Media Marketing

Accomplishments

2019 Received Comfree Values Award

This award goes to one person in Alberta, who goes above and beyond for their customers, and who embodies the values of the company which include: transparency, team work and a positive attitude.


Languages

English
Native or Bilingual
Gujarati
Limited Working

Testimonials

Please check out my Testimonials on my web page:

https://www.mayaismyagent.com/buying-and-selling/testimonials

Google Reviews:

https://g.page/r/CeSJB3lnQXmOEAE/review


Timeline

Sales Advisor

Special Event Sales
06.2022 - Current

Residential Realtor

Various Brokerages
02.2017 - Current

Business Development Specialist

PricewaterhouseCoopers
01.2014 - 03.2016

CO-Owner

Modern Mama
04.2011 - 08.2013

Business Service Representative

Rogers Communications
02.2002 - 09.2008

Business Administration - Marketing

Northern Alberta Institute of Technology
Sajida (Maya) Pellegrini