Sajid Lashkar
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
16
16
years of professional experience
Work History
Sales Representative I
Rogers Communication
05.2023 - Current
- Engaged in solution-selling, upselling, and cross-selling to customers in the B2C, SMB, and Corporate segments.
- Acted as 'Manager on Duty', overseeing opening/closing, associate check-ins, and maintaining updated selling resources for the sales staff.
- Distinguished as an outbound cold-calling champion to drive foot traffic to the Square Ones Sales Centre.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Leveraged data-driven insights from market research to inform decision-making during client presentations.
Pricing Analyst
Office Depot Canada
11.2018 - 08.2023
- Aligned with the Director of Strategic Pricing at Grand & Toy Ltd, assuming a pivotal role as a Senior Pricing Analyst.
- Orchestrated comprehensive pricing strategies encompassing Customer Acquisition, SMB, Buying Groups, and Wholesale Distributors.
- Applied analytical expertise to uphold the competitiveness and profitability of pricing programs, leveraging market intelligence.
- Spearheaded sales enablement initiatives by creating impactful sell sheets, onboarding process documents, and an efficient sales resource hub.
- Managed seamless cross-functional collaboration across departments, ensuring effective sales operations during customer onboarding.
- Stepped into the role of Program Manager during a Maternity Leave, providing oversight to customer reporting, CRM, and SMB pricing analyst.
- Developed proficiency in utilizing advanced tools including Microsoft PowerBI, Microsoft SQL, Salesforce Lightning, and Salesforce Support Console.
Operations Analyst
Office Depot Canada
11.2015 - 11.2018
- Delivered daily reports to the Director of Supply Chain, highlighting key metrics, KPIs, financial insights, inventory adjustments, and details on payroll/overtime.
- Functioned as a pivotal corporate liaison between the Steelworkers Union and HR, managing seniority lists and overseeing the job posting process.
- Championed special projects, notably leading the implementation of the Pick2Voice system and introducing process enhancements to optimize operations.
- Cultivated leadership and management skills, complemented by an introductory exploration into mid-level date analytics utilizing Microsoft Excel.
Sales Associate
Office Depot Canada
08.2007 - 11.2015
- Functioned as an Inside Sales Representative catering to the SMB marketspace, showcasing expertise in cold calling, lead generation, and adept follow-up on customer escalations.
- Operated as a retail sales associate, diligently managing customer inquiries, proficiently processing B2B pickup orders, and actively contributing to the generation of new accounts.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Played a vital role in various special projects and demonstrated adaptability by actively participating in the early adoption of diverse IT software and hardware changes.
Education
Bachelor of Commerce with Accounting Specialization -
Telfer School of Management (University of Ottawa)
01.2015
Skills
- Over 15 years of proficient use with AS400 and Microsoft Suite, with a focus on 3 years of experience in PowerBI and SQL
- Demonstrated expertise with HRIS, Kronos, and UKG Workforce spanning over 5 years
- Proven competence with Salesforce Lightning and Salesforce Support Console over a 3-year period
- Possess 2 years of hands-on experience with WordPress and Hootsuite
- Displays rapid adaptability to various data analytics, point-of-sale (POS), and sales enablement software
- Acknowledged ability to thrive in high-pressure, fast-paced work environments
- Exemplary written and oral communication skills with meticulous attention to detail
Additional Engagement
- Co-Chair of the “Emerging Professionals” Associate Resource Group at Grand & Toy.
- Active participation as a member of the Joint Health & Safety Committee and the Head Office Move Committee at Office Depot/Grand & Toy.
- Engaged in routine and seasonal volunteer work for local community centers, bookstores, and libraries.
Personal Information
Hobbies: Enthusiastic about swimming, hiking, camping, and jet skiing., Deeply interested in history, spirituality, technology, and geopolitics., A dedicated animal lover and nature enthusiast.
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Sales Representative I
Rogers Communication
05.2023 - Current
Pricing Analyst
Office Depot Canada
11.2018 - 08.2023
Operations Analyst
Office Depot Canada
11.2015 - 11.2018
Sales Associate
Office Depot Canada
08.2007 - 11.2015
Bachelor of Commerce with Accounting Specialization -
Telfer School of Management (University of Ottawa)
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