Sajeenthan Thangarajah
Scarborough,ON
Summary
10 Years of experience in the banking customer service at back home. Seeking for Customer Service agent or associate positions with a reputed organization to showcase of excellent interpersonal and communication skills for making new clients, maintaining existing clients, and increasing business revenue.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Material Handler
Northern Technology
03.2023 - Current
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assisted in reducing operating costs by identifying opportunities for process improvement and waste reduction.
- Standing Long time(8 hours) for work and observing all work related functions
Banking Associate
HNB Bank PLC
03.2011 - 10.2021
- Performed all departments in the bank such as financing, administrative, and customer service.
- Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
- Contributed to branch growth by actively participating in community outreach events, raising awareness of bank offerings and fostering goodwill among local residents.
- Investigated customer inquiries (minimum 30 inquiries) and resolved discrepancies in helpful and timely manner.
Education
OMVIC Automotive certification course -
Automotive Business School of Canada For OMVIC
Toronto, ON12.2023
General Educational Development (GED) -
GED Testing Service of The American Council On Education
Toronto, ON10.2023
Executive Diploma in Human Capital Management -
University of Colombo, Sri Lanka
Sri Lanka05.2015
Skills
- Customer service and sales
- Interpersonal communication skills
- Conflict management
- Computer studies
- Language skills
- Independent skills
- Works under minimum supervision and high volume pressure
- Positive Attitude
- Teamwork and Collaboration
- Clean Background Check
- Paperwork Completion
- Incident Reporting
- Willing to Learn
Languages
English
Full Professional
Tamil
Native or Bilingual
Sinhala
Professional Working
Certification
- Licensed Individual Security Guard (Active)
- Training - First Aid & CPR/AED level C
Timeline
Material Handler
Northern Technology
03.2023 - Current
Banking Associate
HNB Bank PLC
03.2011 - 10.2021
OMVIC Automotive certification course -
Automotive Business School of Canada For OMVIC
General Educational Development (GED) -
GED Testing Service of The American Council On Education
Executive Diploma in Human Capital Management -
University of Colombo, Sri Lanka
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