Summary
Overview
Work History
Education
Skills
Websites
Certification
Apprenticeship Experience
Cybersecurity Projects
Awards
Timeline
Generic

SAJAN RAWAT

Field Service Technician Transitioning Into Cybersecurity
Whitby,ON

Summary

Motivated and technically skilled Field Service Technician with hands-on experience at Bell Technical Solutions, delivering reliable network services and resolving complex connectivity issues. Recently completed a Cybersecurity Certificate with Fullstack Academy, building expertise in system hardening, vulnerability assessment, threat detection, and incident response. Currently preparing for CompTIA Security+ certification and seeking an entry-level cybersecurity role to apply technical skills and a proactive, problem-solving mindset in a real-world environment.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Field Service Technician

Bell Technical Solutions
07.2022 - Current
  • Install, maintain, and troubleshoot fiber optic systems and equipment at customer sites.
  • Install and configure LAN/WAN connections for residential and small business clients.
  • Diagnose technical issues to minimize service downtime and improve satisfaction.
  • Deliver prompt and professional customer service while ensuring adherence to operational procedures.

Team Member

Tim Hortons
09.2021 - 07.2022
  • Prepared food and beverages while maintaining hygiene and safety standards.
  • Collaborated with staff to ensure smooth workflow and customer experience.

Apprentice

M/S Bhola Vijesh & Associates
07.2018 - 07.2019
  • Supported financial reporting and administration for clients.
  • Utilized Microsoft Office for data entry, bookkeeping, and tax-related documentation.

Education

Certificate - Cybersecurity

Fullstack Academy / University of North Florida
01.2025 - 07.2025

Diploma - Business

St. Clair College of Applied Arts and Technology
01.2021 - 05.2022

Skills

  • Network Troubleshooting & Installation
  • Threat & Vulnerability Analysis
  • Security Tools: Nmap
  • Security Tools: Snort
  • Security Tools: Metasploit
  • Security Tools: Wireshark
  • Security Tools: Burp Suite
  • Security Tools: Splunk
  • Windows & Linux Systems
  • Windows Server
  • Active Directory
  • Command Line (Bash, PowerShell)
  • Python Basics
  • SIEM
  • IDS/IPS
  • EDR Fundamentals
  • Documentation & Incident Reporting
  • Customer Service & Technical Support
  • Cloud Concepts (AWS Native APIs)
  • Microsoft Office
  • QuickBooks
  • Bookkeeping

Certification

CompTIA Security+, In Progress, 10/01/25

Apprenticeship Experience

M/S Bhola Vijesh & Associates, Apprentice, Punjab, India, 07/01/18, 07/01/19, Supported financial reporting and administration for clients., Utilized Microsoft Office for data entry, bookkeeping, and tax-related documentation.

Cybersecurity Projects

  • Linux Security Incident (The Permission Problem), Investigated a security breach using digital forensics, modified permissions, and applied CIA triad principles to secure systems.
  • Windows Pre-Onboarding Runbook, Created technical documentation for IT onboarding using Windows OS and Active Directory, applying access controls and software inventory methods.
  • Penetration Testing Project, Conducted vulnerability scans using Nmap and Metasploit, documented findings in a professional pentest report, and demonstrated ethical hacking and risk evaluation techniques.

Awards

Merit Excellence (Gold) Certificate, 2, For outstanding performance and customer service

Timeline

Certificate - Cybersecurity

Fullstack Academy / University of North Florida
01.2025 - 07.2025

Field Service Technician

Bell Technical Solutions
07.2022 - Current

Team Member

Tim Hortons
09.2021 - 07.2022

Diploma - Business

St. Clair College of Applied Arts and Technology
01.2021 - 05.2022

Apprentice

M/S Bhola Vijesh & Associates
07.2018 - 07.2019
SAJAN RAWATField Service Technician Transitioning Into Cybersecurity