Sajanpreet Singh

- Started as a Sales Associate, providing exceptional customer service and assisting customers in finding the right products to meet their needs.

- Promoted to Sales Lead, where I led a team of associates to exceed sales targets and enhance overall customer satisfaction through training and mentorship.

- Analyzed sales data and customer feedback to identify trends and implement effective strategies, resulting in increased sales and improved store performance.

- Ensured a visually appealing and organized sales floor by managing merchandise displays and maintaining inventory levels to drive customer engagement.

- Provided exceptional customer service by accurately taking orders and processing transactions, ensuring a friendly and welcoming environment for guests.

- Prepared and served high-quality food and beverages in accordance with Tim Hortons’ standards, consistently maintaining efficiency during peak hours.

- Collaborated effectively with team members to maintain a clean and organized workspace, adhering to health and safety regulations.

- Assisted in training new employees on operational procedures, customer service excellence, and food preparation techniques to ensure a cohesive team dynamic.