Detail-oriented and technically-minded individual with a solid internship experience in the telecommunications industry. Eager to leverage my educational background in Electronics Technology and Diploma in Project Management, along with my problem-solving skills and dedication to learn, to contribute as a Field Service Technician at Bell.
Overview
3
3
years of professional experience
Work History
Technician Helper
Kingspan Insulated Panels
04.2023 - Current
Assisted electricians and technicians in installation, maintenance, and repair of electrical systems, applying knowledge of wiring, fixtures, and safety protocols.
Collaborated in troubleshooting electrical issues, utilizing testing tools and techniques to identify and rectify problems promptly.
Supported in preparing materials, tools, and equipment required for electrical projects, ensuring smooth workflow and efficient task execution.
Adhered to safety guidelines and regulations, using personal protective equipment (PPE) and maintaining hazard-free work environment.
Documented work activities and maintenance records, promoting accurate record-keeping and efficient project management.
Communicated effectively with team members and clients, demonstrating professionalism and strong interpersonal skills.
Gained valuable insights into electrical systems and industry best practices through observation and hands-on experience.
Associate
Walmart
06.2022 - Current
Interacting with customers in a friendly and helpful manner, addressing their inquiries, providing information, and ensuring a positive experience.
Helping to unload delivery trucks, checking the received items against invoices, and organizing products in the storage area.
Collaborating with other associates and departments to ensure a smooth store operation and excellent customer service.
Replenishing and organizing merchandise on shelves to maintain a neat and organized appearance throughout the store.
Greeted customers and offered assistance for increased customer satisfaction
identifying issues and finding practical solutions for customer complaints
involve managing resources effectively for maintaining stock levels of products
to satisfy customers and meet their needs by providing excellent shopping experiences
Field Service Intern
Indus Towers
01.2021 - 05.2021
Assisted senior technicians in troubleshooting, repairing, and maintaining telecommunication equipment, including network infrastructure and customer premise equipment.
Participated in on-site visits to diagnose and resolve technical issues, ensuring minimal downtime for clients.
Collaborated with cross-functional teams to coordinate installations, upgrades, and repairs, adhering to company standards and guidelines.
Conducted thorough testing of equipment after repairs or installations to ensure optimal performance and functionality.
Documented service activities, including work performed, parts used, and technical details, maintaining accurate records for future reference.
Engaged with customers in a professional manner, addressing their concerns and providing clear explanations of technical procedures.
Education
Post Graduation Diploma - Project Management
St. Lawrence College
Kingston, ON
12.2022
Bachelor - Electronics Technology
Punjab University
Chandigarh
05.2021
Skills
Technical Troubleshooting
Equipment Installation & Maintenance
Problem-Solving
Customer Service
Documentation & Reporting
Safety Compliance
Adaptability
Attention to Detail
Time Management
Tools and Equipment Knowledge
Troubleshooting Methodologies
Team Collaboration
Physical Fitness
Driving Skills
Customer Relationship Management
Continuous Learning
Timeline
Technician Helper
Kingspan Insulated Panels
04.2023 - Current
Associate
Walmart
06.2022 - Current
Field Service Intern
Indus Towers
01.2021 - 05.2021
Post Graduation Diploma - Project Management
St. Lawrence College
Bachelor - Electronics Technology
Punjab University
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