Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sajan Singh

Brampton,ON

Summary

Focused on optimizing procedures and service quality food service crews. Skilled in organizing, delegating and overseeing tasks with a hands-on management style. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved 25% through exceptional budget management. Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Background includes inventory management, sales leadership, and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Proficient in customer service and kitchen equipment operations. Highly focused with excellent work ethic. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Well-organized skilled at providing customers with accurate and quick service. Offering 6 months of experience in customer service, preparing food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Adaptable with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Doubleshot Coffee Roasters

Team Member
08.2023 - 02.2024
  • Coffee was made, the store was cleaned, and the dishes were washed
  • Before you leave, make sure to clean up the food on the tray
  • Take orders from the lobby and the drive-thru window
  • Check to see if we have enough doughnuts or any other food.
  • Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Oversaw training of more than 3 team members.
  • Orchestrated positive customer experiences by overseeing every area of operations.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Integrated service and team management strategies to boost business profits.

Education

Diploma - Business - General

Niagara College - Toronto
740 Bathurst St, Toronto, ON
12.2025

Commerce

Sri Guru Harkrishan Sen Secondary School
GT Road, Amritsar, Punjab
04.2023

Skills

  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Documentation and Recordkeeping
  • Food and Beverage Service
  • Stocking and Replenishment
  • Time Management and Prioritization
  • Stocking and Replenishing
  • Employee Training and Supervision
  • Critical Thinking
  • Handling Complaints
  • Customer Relations
  • Multitasking and Organization
  • Customer Service

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 12 in the development of new product launch.
  • Supervised team of 15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Gained a reputation for working well on a team.
  • Reduce inefficiencies by improving customer experience with accuracy and efficiency.
  • Achieved positive, measurable results by introducing innovation for sales tasks.

Timeline

Doubleshot Coffee Roasters

Team Member
08.2023 - 02.2024

Diploma - Business - General

Niagara College - Toronto

Commerce

Sri Guru Harkrishan Sen Secondary School
Sajan Singh