Highly motivated individual with extensive experience in hospitality, events, and customer service. Possessing a post-graduate diploma in Global Hospitality and Business Management from Conestoga College, along with 4+ years of combined food and beverage experience in hotels and standalone restaurants in Canada and India. Additionally, holds various professional event management certificates. Currently working as an events supervisor and preparing for the Level 2 Award in Wines by WSET. Specializes in organizing off-site social and corporate events.
Oversee the inventory of banquet supplies, including linens, tableware, and beverages.
• Ensure adequate stock levels are maintained and place orders for replenishment as needed.
• Assist in creating and managing staff schedules to ensure optimal coverage for all events.
• Monitor staff attendance and work hours to ensure accurate payroll processing.
• Submit timesheets and other necessary documents to the payroll department on time.
• Assist in managing labor input to stay within the allocated budget for each event.
• Analyze labor costs and recommend adjustments to improve efficiency and reduce expenses.
• Oversee the setup and breakdown of banquet spaces, ensuring all details align with event requirements.
• Monitor the quality of service provided by banquet staff during events, ensuring adherence to standards.
• Address any issues that arise during events, making necessary adjustments to maintain high service standards.
• Serve as the primary point of contact for clients during events, addressing any special requests or concerns.
Take and serve food and beverage orders accurately, ensuring that residents receive meals according to their dietary preferences and requirements.
• Set up tables before meal service, ensuring that all necessary utensils, napkins, and condiments are in place.
• Clear tables after meals and assist with cleaning and resetting the dining area for the next service.
• Assist residents with their meals if needed, especially those with limited mobility or other challenges.
• Follow all food safety and sanitation guidelines to ensure the cleanliness and safety of the dining environment.
• Work closely with kitchen staff and other team members to ensure smooth and efficient meal service.