Sajal Farukh
Milton,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Account Executive
Business Edge International
08.2022 - Current
- Responsible for assisting the sales and marketing team in promoting the company's signage and premiums business
- Preparing presentations for marketing promotional products to dentists and real estate professionals
- Executing, managing, and closely monitoring client projects end to end and coordinating closely with clients and all vendors
- Working closely with senior management to identify, review and improve existing procedures for managing time sensitive projects
- Represented the company at one of the largest trade shows - Signature Show for the Ontario Dental Association to promote BEI
- Managing the company's social media on Facebook and Instagram.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Sales Executive
Radisson Dubai Damac Hills
07.2021 - 12.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Maintained detailed records of sales progress, inventories, and marketing success to better align goals with company objectives
- Direct point of contact for Meeting and Events at the hotel premises
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Held weekly meetings with M&E team to identify techniques to overcome sales obstacles.
Complex Sales Coordinator
Aloft & Element Me'aisam - Marriott Intl.
07.2019 - 07.2021
- Independently managed the contract segment in Element Me'aisam and reported to the Cluster Director of Sales
- Handled enquiries and coordinated site inspections on property
- Proactively participated in meetings and helped create new practices
- Processed a range of documentation and entered information into databases
- Consistently met short and long-term targets
- Helped management to identify workflow issues and find solutions
- Pitched ideas on how to improve performance and efficiency
- Trained, coached, and supervised new staff members
- Completed the Sales and Service Foundation in Abu Dhabi, 2019.
Reservations and Groups Coordinator
Sydney Harbour Marriott - Marriott International
05.2018 - 08.2018
- Responsible for making international reservations
- Handled in-house guests' payments and extensions
- Worked with Opera, Marsha and sales systems
- Checked and finalized daily reports of in-house guests and upcoming reservations
- Managed groups reservations and room-blocking, including Mini hotel.
Front Office Agent and Rooms Controller
Marriott Doha
07.2016 - 01.2017
- Responsible for effectively checking in and out guests
- Responsible for handling walk-ins, reservations and room allocations
- Managed the Marriott Rewards Program and encouraged Starwood guests to join Marriott International
- Effectively managed administrative responsibilities including attending to custom concerns, scheduling appointments and accounting.
Food and Beverage Attendant, Hostess and Pivot
Marriott Surfers Paradise Resort and Spa
07.2015 - 01.2016
- Recognized for performance, praised on Trip Advisor and promoted to a Hostess
- Trained at the Pivot Station, allocating tables and meeting guests needs
- Trained new staff members on company policies and procedures
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Education
Bachelors of Business and International : Hotel and Resort Management -
Blue Mountains International Hotel Management School
Sydney, Australia03.2018
Diploma : Hotel Operations -
Torrens University, Les Roches
Sydney, Australia03.2018
International Program of Edexcel O Levels -
Sayfol International
Kuala Lumpur, Malaysia07.2014
International Cambridge A Levels -
Taylors College
Kuala Lumpur, Malaysia07.2012
Skills
- English
- Urdu
- Punjabi
- Intermediate in Arabic
- Microsoft Office
- Organizational skills
- Advanced Communication Skills
- Market Trend Understanding
- Outreach Initiatives
- Project Planning
- Team player
- Multi-Unit Operations Management
- Social Media
- Customer Service
Profile - Linkedin
linkedin.com/in/sajal-farukh
Timeline
Account Executive
Business Edge International
08.2022 - Current
Sales Executive
Radisson Dubai Damac Hills
07.2021 - 12.2021
Complex Sales Coordinator
Aloft & Element Me'aisam - Marriott Intl.
07.2019 - 07.2021
Reservations and Groups Coordinator
Sydney Harbour Marriott - Marriott International
05.2018 - 08.2018
Front Office Agent and Rooms Controller
Marriott Doha
07.2016 - 01.2017
Food and Beverage Attendant, Hostess and Pivot
Marriott Surfers Paradise Resort and Spa
07.2015 - 01.2016
Bachelors of Business and International : Hotel and Resort Management -
Blue Mountains International Hotel Management School
Diploma : Hotel Operations -
Torrens University, Les Roches
International Program of Edexcel O Levels -
Sayfol International
International Cambridge A Levels -
Taylors College
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