Saja Jabbur
London,Canada
Summary
Motivated and hardworking sales professional with over 4 years of experience. Highly skilled in providing exceptional customer service and possessing extensive product knowledge. Proven track record of achieving sales targets through effective communication and a deep understanding of customer needs. Thrives in fast-paced environments, skilled at handling cash transactions and operating POS systems. Recognized for problem-solving abilities and consistently creating positive shopping experiences that increase customer loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sportchek
Mississauga, ON
07.2021 - 01.2023
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Trained new team members in cash register operation, stock procedures and customer services
Front of House Associate
Chick-fil-A
Mississauga, ON
07.2023 - 01.2024
- Explained menu items, took orders and delivered food courses according to instruction
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Stocked shelves with merchandise when needed
Server
Al Fawal Restaurant
Mississauga, ON
09.2022 - 12.2022
- Provided exceptional service to high volume of daily customers
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Trained new employees to perform duties
- Prepared checks, itemizing total meal costs and taxes
- Garnished dishes and beverages to serve visually appealing menu items
Education
Bachelor Of Arts - Political Science
Western University
LondonSkills
- Strong Verbal Communication
- Cash Management Proficiency
- Sales Expertise
- Effective Team Collaborator
- Organized Time Coordination
- Retail Loss Prevention
- Inventory Management
- Cash Handling
- Analytical Problem-Solving
- Hospitality and Food Preparation
- Training and mentoring
- Proficient In Multilingual Communication
- Detail-Oriented Approach
- Analytical Problem-Solving
- Food Safety Compliance
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Front of House Associate
Chick-fil-A
07.2023 - 01.2024
Server
Al Fawal Restaurant
09.2022 - 12.2022
Sales Associate
Sportchek
07.2021 - 01.2023
Bachelor Of Arts - Political Science
Western University