Saiyam Doshi
Manager
Moncton,NB
Summary
Dynamic and results-oriented Lead Department Manager in retail with 3+ years of experience in leadership, operations management, customer service, and employee development. Enhanced customer relations through effective communication. Recognized for boosting team performance while acquiring certifications in essential operational areas, demonstrating adaptability and critical thinking in a fast-paced environment.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Air Walker
UPS
Moncton, New Brunswick
11.2025 - Current
- Collaborated with team members to streamline package handling processes.
- Support the delivery driver with accurately delivering packages to the appropriate location at each address.
- Communicated effectively with supervisors regarding inventory levels and workflow issues.
Lead Department Manager (Store Management)
Walmart Canada
Moncton, New Brunswick
11.2022 - 11.2025
- Lead the team by planning, conducting huddles, guiding, and training.
- Merchandised the products in a visually appealing manner to present them as well as enhance customer engagement.
- Coordinated inventory management to maintain optimal stock levels.
- By always being open to learning new aspects, I received opportunities and successfully managed the team in the absence of the assistant manager.
Customer Experience and Overnight Associate
Walmart Canada
Moncton, New Brunswick
08.2021 - 11.2022
- Stocked shelves and merchandise using a combination of the store planograms, current market trends, and product organization standards.
- Assisted customers in locating products and answering general inquiries during the store's operating hours.
- Operated warehouse equipment safely to transport goods within the store environment.
Sales Advisor
Daymon Worldwide
Moncton, New Brunswick
02.2022 - 08.2022
- Applied appropriate marketing technique to assist customers in selecting products that meet their needs.
- Developed strong relationships with potential clients through effective communication.
- Analyzed customer feedback to improve service and product selection.
Education
Master of Management - Business Management
Crandall University
Moncton, NB12-2022
BBA - Marketing And Business Management
SDJ International College
Surat, Gujarat05-2019
Skills
- Planning
- Customer service
- Inventory management
- Merchandising
- Team leadership
- Retail operations
- Time management
- Effective communication
- Training and development
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Certification
First Aid
CPR
Food Safety
WHIMS
Johnstone Warehouse Power Equipments
Timeline
Air Walker
UPS
11.2025 - Current
Lead Department Manager (Store Management)
Walmart Canada
11.2022 - 11.2025
Sales Advisor
Daymon Worldwide
02.2022 - 08.2022
Customer Experience and Overnight Associate
Walmart Canada
08.2021 - 11.2022
Master of Management - Business Management
Crandall University
BBA - Marketing And Business Management
SDJ International College