SAI VARSHA KAMBALA
Toronto,ON
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
2
2
years of professional experience
Work History
Process Associate
TATA CONSULTANCY SERVICES
Hyderabad, Telangana
06.2018 - 08.2019
- Assisted management with any tasks requested per company policy
- Leveraged deep knowledge and understanding of banking industry to handle customer inquiries with increasing complexity.
- Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations.
- Recommended products and services to meet customers' credit card and banking needs.
- Managed over 50 customer calls per day and Increased sales by 10%
- Built strong relationships with customers to increase retention and loyalty.
- Conducted training and applied change management to achieve desired outcomes.
- Provided clients with great quotations
- Monitored sales levels and arising patterns to predict any potential pitfalls.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Intern
NAGARJUNA GROUP OF INDUSTRIES
06.2016 - 08.2016
- Accounts receivables
- Preparing bank reconciliation statements
- Preparing purchase voucher
- Preparing sales voucher
Education
Graduate certificate - GLOBAL BUSINESS MANAGEMENT
HUMBER COLLEGE, IGS
Toronto, ON08.2023
BACHELOR’S - BUSINESS ADMINISTRATION
SIVA SIVANI INSTITUTE oF MANAGEMENT
Hyderabad06.2017
Skills
- Financial Transactions
- Production Work
- Efficient Sales Transactions
- Time management
- Team work
Timeline
Process Associate
TATA CONSULTANCY SERVICES
06.2018 - 08.2019
Intern
NAGARJUNA GROUP OF INDUSTRIES
06.2016 - 08.2016
Graduate certificate - GLOBAL BUSINESS MANAGEMENT
HUMBER COLLEGE, IGS
BACHELOR’S - BUSINESS ADMINISTRATION
SIVA SIVANI INSTITUTE oF MANAGEMENT