SAI SOURABH

Assist customers with issue hardware issues

Troubleshoot software related issues on across mobiles,computers and smart accessories

Worked on migrating an automated process to a new database.

Fixed SQL code discrepancies in SAS Dataflux pipeline nodes
Implemented web scraping techniques to collect/retrieve raw data using GraphQL

Developed Pyspark code to design a data science pipeline and transformed raw data to build reports

Generated and maintained Automated Airflow processes to produce monthly sales data.

Enhancing and maintaining processes by restructuring workflow design on JS7

Built Tableau dash-boards to effectively communicate business insights through compelling visualizations.

Effectively resolving JIRA tickets and fulfilling ad-hoc requests in alignment with project requirements

• Using amazon CSOS to handle amazon digital subscriptions and devices
• Raising tickets for queries related to the customers and following up
• Tracking, identifying and tackling intrinsically hard problems
• Adept at building consensus, aligning team towards coherent strategies
• Exemplary practitioner of project and program management
• Troubleshooting software, helped resolved customer related queries, when necessary.