SAISHA VERMA
Mississauga,ON
Summary
Accredited Financial Planner, specializing in asset allocation and client relationship development. Leveraged excellent communication and critical thinking to exceed sales targets, while consistently enhancing client satisfaction and retention. Skilled in retirement planning and fostering long-lasting client relationships through personalized financial solutions.
Offering solid foundation in financial principles with strong desire to learn and grow in financial planning sector. Brings understanding of financial analysis and strategic planning with ability to quickly grasp complex financial concepts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Financial Planner
RBC Royal Bank
04.2024 - Current
- Drafted comprehensive financial plan to offer recommendations and supporting data.
- Continuously updated industry knowledge through professional development opportunities and staying abreast of market trends.
- Provided exceptional customer service, fostering positive word-of-mouth referrals from satisfied clients.
- Implemented strategic asset allocation models to optimize portfolio performance while minimizing risk exposure.
- Conducted thorough risk assessments, ensuring appropriate asset allocation aligned with clients'' risk tolerance levels.
- Built strong relationships with clients through consistent communication and proactive portfolio updates.
- Managed sensitive client information with utmost discretion, building trust among existing and prospective clientele alike.
- Educated clients on financial topics and best practices.
Premier Relationship Manager
HSBC Bank
06.2022 - 03.2024
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained up-to-date knowledge of regulatory requirements and industry best practices to ensure full compliance within all aspects of the role.
- Managed accounts to retain existing relationships and grow share of business.
- Strengthened client relationships by providing personalized financial solutions and tailored wealth management advice.
- Consistently met or exceeded annual sales targets while maintaining high levels of client retention and satisfaction rates.
- Continuously monitored market trends and economic indicators, ensuring accurate financial advice was provided to clients.
- Delivered exceptional service through active listening, empathetic communication, and prompt follow-up on client requests.
Premium Banker
HSBC Bank
09.2021 - 06.2022
- Increased client satisfaction by providing personalized banking solutions and financial advice.
- Educated customers on digital banking platforms, encouraging adoption of online services for convenience and efficiency benefits.
- Improved branch sales performance by cross-selling various banking products and services.
- Provided guidance on investment options, helping clients make informed decisions to achieve their financial goals.
- Managed time effectively to handle multiple tasks concurrently while maintaining attention to detail under pressure situations.
- Exceeded individual sales targets consistently, contributing significantly towards overall branch Growth.
- Enhanced customer retention by proactively addressing concerns and resolving issues in a timely manner.
- Assisted customers with loan applications, navigating the approval process and securing favorable terms for borrowers.
- Educated clients on available banking products and services, ensuring they had the tools necessary to make informed decisions about their finances.
- Responded to customer inquiries regarding new accounts and account services.
- Verified customer identity and reviewed documentation for accuracy.
Personal Banker
HSBC Bank
01.2021 - 09.2021
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
Post-Graduate Certificate - Health Information Technology
Centennial College
Scarborough, ON04-2021
Bachelor of Science - Bioinformatics
Panjab University
Chandigarh , India05-2018
Skills
- Client relationship development
- Retirement planning
- Cash flow management
- Investment planning
- Debt management
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Multitasking
- Critical thinking
- Excellent communication
- Organizational skills
- Sales skills
- Financial goal planning
- Interpersonal skills
- Teamwork orientation
- Residential loans and Mortgages
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- PFP - Personal Financial Planner - CSI
- IFSC- Investment funds Canada
Interests
Traveling to explore diverse culture and cuisines
Fitness and outdoor activities
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Work-life balanceCareer advancementPaid time offCompany CultureHealthcare benefitsPaid sick leaveStock Options / Equity / Profit Sharing401k matchPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Financial Planner
RBC Royal Bank
04.2024 - Current
Premier Relationship Manager
HSBC Bank
06.2022 - 03.2024
Premium Banker
HSBC Bank
09.2021 - 06.2022
Personal Banker
HSBC Bank
01.2021 - 09.2021
Post-Graduate Certificate - Health Information Technology
Centennial College
Bachelor of Science - Bioinformatics
Panjab University
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