Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Saira Joy Pollante

Saira Joy Pollante

Iraan, Aborlan

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Aide

Municipality Of Aborlan
03.2025 - Current
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
  • Contributed to a positive work environment by providing professional assistance to colleagues when needed.
  • Enhanced team productivity with thorough record-keeping and timely correspondence management.

Document Controller

Power Cube Marine Solutions Inc.
08.2024 - 02.2025
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
  • Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
  • Coordinated document exchange between departments, contractors, suppliers, and customers.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.

Receptionist

Ignitan Lio, Bamboo Cottages
02.2022 - 07.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

Assistant Area Supervisor

PSA (Philippine Statistic Authority)
06.2021 - 12.2022
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Increased customer satisfaction with enhanced staff training and regular performance evaluations.

Waitress (Part Time)

Ka-Inato Main Branch
08.2020 - 04.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Room Service Attendant ( Part Time)

Hue Hotel & Resort Puerto Princesa City
04.2018 - 03.2020
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.

Education

Bachelor of Science - College of Teacher Education ( Physical Science)

Western Philippines University
San Juan, Aborlan Palawan
01-2022

High School Diploma -

Aborlan National High School
Aborlan, Palawan
01-2018

No Degree - Primary Education

Iraan Elementary School
Iraan Aborlan Palawan
01-2012

Skills

  • Verbal communication
  • Scheduling appointments
  • Document preparation
  • File management

Languages

English
Professional Working

Certification

  • Licensed Professional Teacher
  • Computer Literacy Course, Divine Grace Institute


Timeline

Administrative Aide

Municipality Of Aborlan
03.2025 - Current

Document Controller

Power Cube Marine Solutions Inc.
08.2024 - 02.2025

Receptionist

Ignitan Lio, Bamboo Cottages
02.2022 - 07.2024

Assistant Area Supervisor

PSA (Philippine Statistic Authority)
06.2021 - 12.2022

Waitress (Part Time)

Ka-Inato Main Branch
08.2020 - 04.2021

Room Service Attendant ( Part Time)

Hue Hotel & Resort Puerto Princesa City
04.2018 - 03.2020

Bachelor of Science - College of Teacher Education ( Physical Science)

Western Philippines University

High School Diploma -

Aborlan National High School

No Degree - Primary Education

Iraan Elementary School

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Saira Joy Pollante