Travel
Sairah Mohammad
Edmonton,AB
Overview
1
1
year of professional experience
2
2
Certifications
5
5
Languages
Work History
Guest Experience Leader
McDonald's
02.2023 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Private Home Tutor
Self-employeed
09.2022 - Current
- Encouraged students to think critically and develop problem-solving skills.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Commerce - Accounting
MacEwan University
Edmonton, AB 05.2001 -
High School Diploma -
Centre High
Edmonton, AB 05.2001 -
GCSE O-Levels - Commerce
Bahria Town School And College
Punjab, Pakistan 05.2001 -
Accomplishments
- Alexander Rutherford Scholarship
- Provost Entrance Scholarship
- John E. Betts "Beat Yesterday" Scholarship
- Jason Lang Scholarship
Certification
Standard First Aid & CPR/AED level C
Interests
Art
Cooking/Baking
Learning new languages
Soccer
Extra-Curricular Activities
- Professional Development Initiative MacEwan University (Sept 2023)
Attended the Professional Development Initiative event focused on how to identify and deal with toxic employees in the workplace.
- Biz Fiesta Beaconhouse School System, Punjab, Pakistan (2020)
Participated in the Biz fiesta during their event Dareecha 3.0, where we explored the opportunities the world of business offers.
- Basketball Club Bahria Town School and College, Punjab, Pakistan (2017-2018)
- Track Club Bahria Town School and College, Punjab, Pakistan (2018-2020)
Participated and won 1st place in various races such as the 'Agility race', 'Relay race' and the '100m sprint'.
Timeline
Emerging Leaders Certificate
12-2023
Guest Experience Leader
McDonald's
02.2023 - Current
Standard First Aid & CPR/AED level C
01-2023
Private Home Tutor
Self-employeed
09.2022 - Current
Bachelor of Commerce - Accounting
MacEwan University
05.2001 -
High School Diploma -
Centre High
05.2001 -
GCSE O-Levels - Commerce
Bahria Town School And College
05.2001 -